Job Description

Summary of Purpose: Ensure the daily care, comfort and cleanliness of the KHS animals and provide excellent customer service to all clients. Guide all potential adopters towards finding the animal most suitable for their lifestyle and expectations. Duties (Essential Functions):

• Provide a clean and sanitary environment for animals, including feeding, cleaning, disinfecting and re-vaccinating, as trained
• Provide high quality customer service to all clients ensuring a positive customer experience
• Accurately and efficiently process paperwork and monies collected on all adopted animals and merchandise
• Monitor and order supplies (ie: cleaning supplies, pet food, medications) as needed from the shelter facility
• Learn and adhere to all adoptions policies including documenting all movement of animals in PetPoint software system
• Assist clients with animal adoption process; facilitates client/animal interactions to ensure a safe and pleasant experience
• Complete requests for vet checks and behavior evaluations as needed for animals with medical or behavior concerns
• Exercise, socialize and train animals as time allows
• Support volunteers through positive communication, guidance and on-site training
• Attend required meetings as scheduled
• Other duties as assigned by a manager

Qualifications/Requirements:

• General dog and cat knowledge preferred
• Great interpersonal skills both in person and by phone with clients, staff and volunteers
• Ability to work independently with little direct supervision
• Demonstrated attention to detail, ability to process paperwork accurately and efficiently
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Basic computer knowledge
• Punctual and dependable
• Humane attitude towards animals
• Ability to manage the emotional aspect of end of life services and humane euthanasia, and support staff in high-emotion circumstances
• Accept, support, and represent KHS core values, programs, policies and procedures
• Background Check required

Physical Demands/Working Environment:

• Individual will have periods of sitting, talking and listening.
• Frequent bending, reaching, kneeling, walking and standing on a regular basis while performing job functions
• Frequently lifts, carries or otherwise moves and positions objects weighing up to and exceeding 50 lbs
• Includes working in an indoor desk environment as well as working with animals in a kennel/shelter setting (indoor/outdoor) with potential for exposure to allergens, zoonotic diseases, and cleaning chemicals

Become a part of the Kentucky Humane Society family! We are looking for animal lovers with customer service skills who want to make a lasting difference for needy pets in our area.

The Kentucky Humane Society (KHS), located in Louisville, KY, is a private, nonprofit organization that is Kentucky\'s largest pet adoption agency. KHS is also the state\'s oldest animal welfare organization, founded in 1884.

Are you passionate about being a champion for companion animals? Do you embrace optimism and compassion, meeting everyone with an open mind, kindness and respect? Would you like to inspire others and lead the change our communities need? If so, please check out our website for employment opportunities at KHS! Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan