Job Description

ADMISSIONS REPRESENTATIVE

Midwest Technical Institute, an established career college with campuses throughout the Midwest and Mississippi Delta region, is seeking a full-time Admissions Representative for our Springfield, Missouri Campus.

Hours: Monday -9:00 am - 6:00 pm, Tuesday- 11:00 am - 8:00 pm, Wednesday- 9:00 am -6:00pm, Thursday- 8:00 am -5:00 pm, Friday - 8:00 am -5:00 pm. Rotating Saturdays' 9:00am - 1:00 pm (1 Sat every 3 months on average)

Job Summary:

We are seeking an organized and personable Admissions Representative to join our team. As the first point of contact for prospective students, you will play a key role in providing exceptional service, answering inquiries about our Midwest Technical Institute programs and schedule campus visits. This is a role that requires excellent communication skills, attention to detail and a passion for helping our students achieve their educational goals.

The Admissions Representative serves as the first point of contact for prospective students exploring their educational options. This role is responsible for guiding students through the admissions process, from inquiry to enrollment, while delivering high-quality and personalized experience. Success in this position requires strong communication skills, attention to detail, and a student-first mindset.

This position will focus on the potential student's experience and work closely with other internal departments to ensure that the potential student's experience is exceptional.

Core Responsibilities:

Student Engagement & Communication

Respond to inquiries from potential students via phone, email, text, and chat, providing detailed information about programs, campus locations, and the admissions process. Provide an engaged, informative, and positive student experience on behalf of MTI. Follow up with students during the enrollment process, including making outbound calls, handling inbound inquiries, and scheduling follow-up appointments. Serve as a liaison between students, faculty, and support services.

Admissions Process & Support

Meet with prospective students to assess program interest and career goals. Facilitate student meetings with the Financial Aid department or Student Accounts. Administer admissions assessments and collect supporting documents to determine eligibility for program acceptance.

Professionalism & Institutional Representation

Maintain a professional attitude and manner that reflects MTI's high standards and a commitment to shaping student futures. Adhere to company policies, procedures, and dress code. Ensure all work activities comply with federal regulations and internal compliance standards.

Internal Communication & Collaboration

Keep informed of departmental activities, including enrollment projections and upcoming start dates. Provide relevant updates to the Director of Admissions and Campus President regarding trends, potential challenges, and key insights.

Problem Solving & Student-Centered Focus

Demonstrate strong problem-solving skills and ensure a positive experience for both current and prospective students throughout the admissions journey.

Other Responsibilities

Perform additional duties and responsibilities as assigned to support the success of the Admissions department and the broader goals of Midwest Technical Institute. Flexibility, adaptability, and a collaborative mindset are essential. Consistently adhere to all institutional policies, procedures, and standards as required by the position and MTI.

Exhibit Core Values

All employees are expected to consistently exhibit Midwest Technical Institute's core values in their daily interactions and work performance. These values are central to our success and culture, and we expect every team member to embody them. Positive Attitude, Respect, Initiative, Dedication, Excellence*

Qualifications:

Education & Experience

High School Diploma or Equivalent required 2 Years of related work experience required Training in Customer Service preferred

Skills & Competencies:

Ability to solve problems effectively and efficiently. Attendance and Punctuality and Dependability. Excellent verbal and written communication skills. Customer Focused mindset with a professional and friendly demeanor. Self-motivated, goal-oriented, and able to work independently in a remote setting. Strong organizational and time-management abilities. Proficiency with CRM systems, student information systems, and basic office software.

Working Conditions:

Standard office environment Infrequent Travel to campuses for off-site training - Less than 5% Full-Time role with a standard 40-hour workweek, occasional overtime can be required.

Compensation & Benefits:

Salary - $45,000 to $55,000 annually. Comprehensive health, dental and vision insurance. Paid Time Off and Holiday Pay. 401K Retirement Plan with employer match. Professional Development Opportunities Access to wellness programs and resources.
Other Perks - Possibility of remote work, Professional Development.

IND1

Midwest Technical Institute and Delta Technical College is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, gender identity, sexual orientation, national origin, age, disability, veteran status or any characteristics protected by applicable law. We are dedicated to fostering a work environment where all employees can thrive.

Job Type: Full-time

Pay: $45,504.46 - $54,801.07 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location: In person