Job Description

The Coordinator of Communications and Technology position will develop and implement our social media campaigns, website content, parent/family communication plans, and support Slate, our Customer Service Management tool. In addition, the position is responsible for meeting application, admit, and enrollment targets.
Primary Responsibilities
1) Develop and implement a prospective student and parent communication plan (email, social media, and direct mail) utilizing Slate NKU\xe2\x80\x99s Client Relationship Management tool.

2) Develop and implement the Office of Admission\xe2\x80\x99s social media plan (Twitter, Facebook, Pinterest, Instagram, LinkedIn, and TikTok).

3) Assist the Assistant Director of Communications and Technology in publication and presentation development.

4) Assist the Assistant Director of Communications and Technology with website content and development.

5) Conduct research for best practices utilizing technology to execute our comprehensive communication plan.


6) Supervise student intern and/or graduate assistant(s).


7) Assist with customer service for prospective students and respond to the Office of Admissions\xe2\x80\x99 social media accounts.

Review of applications begins immediately. Qualifications
Excellent communication and management skills, administrative system implementation, and strong analytical and organizational skills.

Excellent customer service experience.

The candidate will need to have experience and/or interest in the recruitment and training of volunteers.

Experience in the development and execution of marketing and social media plans.

Extremely detail orientated, diplomatic with an ability to exercise discretion and maintain privacy, critical thinking skills, ability to multi-task, meet deadlines, and prepare and deliver professional presentations. Must have the ability to make accurate and deliberate decisions in an often high-volume work environment.

Experience in graphic design and content creation.

This position has a flexible work schedule but requires an on-campus presence.

Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law. Minimum Education Bachelor\'s Degree Preferred Education Master\'s Degree Minimum Experience 2 years Salary tbd Pay Grade S68