Job Description

Operations & Administrative Assistant

Mountain Cleaning LLC | Provo, UT (In-Office)

This is

not

a basic administrative role. This is an

operations support role

inside a fast-growing, performance-driven company.

Mountain Cleaning LLC is one of Utah's fastest-growing residential cleaning companies. We are hiring an

Operations & Administrative Assistant

to help manage day-to-day operations, client communication, and internal coordination as the company continues to scale.

This is a

high-trust role

for someone who is organized, calm under pressure, and capable of handling responsibility without constant supervision.

Position Details

Location:

692 N 1890 W, Suite 44B, Provo, UT (In-Office)

Schedule:

Monday-Friday, 8:00 AM - 1:00 PM

Pay:

$15-$22/hour (based on experience)

Type:

Part-Time (30-35 hrs/week)

What You'll Be Responsible For

You'll act as a key support hub between

clients, field teams, and internal systems

.

Core responsibilities include:

Answering inbound calls and emails professionally Communicating with clients regarding scheduling, updates, and issues Coordinating daily schedules, reschedules, and route adjustments Invoicing and payment tracking using QuickBooks Maintaining clean, accurate data in internal systems (Jobber, Google Sheets, Slack) Supporting employee onboarding paperwork and file organization Monitoring inventory levels and coordinating reorders Preparing short weekly notes or reports on operational improvements Assisting with light behind-the-scenes content or internal updates when needed Owning follow-through until issues are resolved
You are not expected to know everything on day one. You

are expected to learn quickly, take ownership, and follow systems

.

Who This Role Is For

This role is a strong fit if you:

Are organized and detail-oriented Communicate clearly and professionally Stay calm when multiple things happen at once Take responsibility instead of waiting to be told Enjoy improving systems and processes Understand that your role exists to

support operations and protect client experience

Who This Role Is NOT For

This role is

not

a fit if you:

Need constant supervision Avoid responsibility or uncomfortable conversations Blame others when things go wrong Are looking for something "easy" or repetitive Dislike accountability or structure

Skills & Experience

Administrative, operations, or customer service experience preferred Comfortable speaking on the phone with clients Proficient with Google Workspace; Excel experience a strong plus Willing to learn systems like Jobber, QuickBooks, and Slack Reliable, punctual, and professional Spanish-speaking is a plus (not required)

What Success Looks Like

Clients feel informed and taken care of Schedules stay clean and organized Fewer issues fall through the cracks Field teams are supported and informed Operations run smoothly even when things get busy

Why Join Mountain Cleaning LLC

Work inside a structured, performance-driven company Clear expectations and documented workflows Supportive leadership focused on systems--not chaos Exposure to real operations, problem-solving, and business growth Opportunity for increased responsibility and long-term growth

How to Apply

Please submit your resume through Indeed and include a

short introduction

explaining:

Why this role interests you One example of a time you handled responsibility at work
Applications without this will not be considered.

This role offers

trust, responsibility, and growth,

but only to someone who earns it.

If that excites you, we want to hear from you.

Pay: $15.00 - $23.00 per hour

Expected hours: 30.0 per week

Application Question(s):

Describe a time you noticed a problem or inefficiency at work before you were asked and took initiative to fix or improve it. What did you notice, what action did you take, and what was the outcome?
Experience:

Operations: 1 year (Preferred)
Language:

Spanish (Preferred)
Ability to Commute:

Provo, UT 84601 (Required)
Work Location: In person