Administrative Manager
Anchorage, AK 99518, United States
Job Description
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Job Title: Administrative Manager Position Summary: The Administrative Manager is responsible for the overall administrative operations of Alaska Retinal Consultants (ARC). Supervises employees and manages daily tasks and work assignments within the administrative department. Responsibilities:
- Administrative Operations
- Provides oversight of patient workflow; develops and creates efficient processes for check-in and check-out.
- Develops and manages administrative policies and procedures; follows guidelines in accordance with governmental rules and regulations.
- Plans, implements, and assigns tasks and duties to administrative staff.
- Trains and monitors staff on the practice management and electronic medical records systems to ensure compliance, accuracy, and quality of administrative documentation.
- Trains and monitors staff on call center operations and patient travel program.
- Manages communications received through patient portal, website, voicemails, etc.
- Program Management
- Responsible for the overall management of the scheduling template; works directly with the physicians and Practice Manager to create, edit, and maintain the template.
- Ensures compliance with HIPAA and Privacy Act laws.
- Assists with Merit-based Incentive Payment System (MIPS) data collection and reporting.
- Human Resource Management
- Interviews, hires, and terminates administrative staff.
- Supervises and leads administrative staff to accomplish all job objectives; inspires confidence and motivation; clearly defines expectations and maintains personal effectiveness under pressure.
- Manages staff work schedules; approves/rejects time off and overtime requests; reviews/submits timecards to Financial Manager for payroll.
- Creates and maintains personnel files.
- Conducts performance reviews.
- Administers progressive disciplinary actions, as necessary.
- Initiates, coordinates, and implements training and development opportunities for staff.
- Other:
- Assists Operations Manager with management of ARC phone system.
- Assists Operations Manager with management of printers, copiers, scanners, fax machines.
- Coordinates dictation requests for ARC physicians.
- Interacts with ARC physician-owners, managers, and employees as well as contractors, vendors and other outside consultants and regulatory agencies.
- Maintains ARC\xe2\x80\x99s core values and standards.
- Promotes a positive and cooperative working environment among staff members.
- Understands the value of teamwork.
- Promotes continuous quality improvement.
- Other duties as assigned.
- Minimum 1 year experience working in a clinical or healthcare setting.
- Minimum 1-2 years\xe2\x80\x99 experience supervising/managing.
- Meticulous attention to details with superb organizational skills.
- Ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
- Willingness to work evenings and/or weekends.
- Willingness to attend training courses at the request of the employer.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Day shift
- Monday to Friday
- Anchorage, AK 99518: Reliably commute or planning to relocate before starting work (Required)
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
- Health insurance
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Job Detail
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Job IdJD4251797
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAnchorage, AK 99518, United States
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EducationNot mentioned