Job Description

Administrative Assistant / Office Manager

In The Gap Academy

Prince George's County, MD (On-Site)

People first. Profit second. Excellence always.

About the Role

In The Gap Academy is a growing behavioral health organization providing substance use treatment, mental health services, and reentry support. We are seeking an

Administrative Assistant / Office Manager

to support daily operations and help ensure our office runs smoothly, professionally, and efficiently.

This role is ideal for someone with prior healthcare or administrative experience who enjoys structure, organization, and being a steady presence in a mission-driven environment.

This is a

fully on-site position

, working closely with leadership, clinical staff, and clients.

Schedule & Location

On-site, 4-5 days per week

Hours: 8:30 AM - 5:00 PM

32-40 hours per week

Monday-Friday Location:

Hyattsville, MD (Prince George's County)

Pay & Growth

Starting pay: $23/hour

(flexible based on experience) Initially 1099 Contractor, with

future W-2 employment in mind

Opportunities for increased responsibility and growth into an Office Manager role

Key Responsibilities

Administrative & Office Support

Manage calendars, appointments, and scheduling Coordinate transportation (Uber, staff/client logistics) Track and order office and program supplies Maintain organized digital and physical files Support compliance tracking and documentation readiness

Client Intake & Front Office

Answer phones and respond to inquiries professionally Schedule intakes, assessments, and follow-up appointments Assist with intake paperwork and EMR uploads Greet clients, collect copays, and support a welcoming office environment Communicate effectively with staff and leadership

Technology & Systems

Daily use of Google Workspace (Calendar, Drive, Docs, Sheets) Excel or Google Sheets for tracking and logs EMR/EHR systems (behavioral health experience strongly preferred) Phone, email, and transportation apps Follow established procedures and communicate when issues arise

Required Qualifications

Bachelor's degree required

(healthcare administration, business, psychology, social work, or related field preferred). Willing to accept Associate's, with experience.

2-3 years of administrative experience

, preferably in healthcare or behavioral health

Fluent in Spanish (required)

Strong organizational and computer skills Professional communication and discretion Ability to manage multiple tasks in a busy office environment

Who We're Looking For

You may be a great fit if you are:

Dependable, organized, and detail-oriented Clear and professional in communication Comfortable working with diverse clients and staff Appreciative of structure and clear expectations Motivated to support a mission-driven organization

Perks

Competitive hourly pay Professional development support CEU reimbursement Gym access Opportunity to grow into an Office Manager role Individuals with lived experience or prior justice involvement are encouraged to apply

Application Questions (Required)

Are you fluent in Spanish? Do you have a Bachelor's degree? If yes, in what field? How many years of healthcare or administrative experience do you have? Are you able to work on-site during the stated hours (8:30 AM-5:00 PM)? What systems or EMRs have you used in prior roles?

Closing Note

We are excited to welcome someone who takes pride in their work and wants to grow with a stable, values-driven organization. If you enjoy being organized, supporting meaningful work, and contributing to a well-run office, we'd love to hear from you.

Job Types: Full-time, Part-time, Contract

Pay: From $23.00 per hour

Benefits:

Professional development assistance
People with a criminal record are encouraged to apply

Work Location: In person