Job Description

Position Summary

The Accounts Receivable Collection Specialist is primarily responsible for the collection of outstanding account receivable dollars from the existing client base and all other aspects of collections, resolving customer billing issues, and reducing accounts receivable delinquency. Additional responsibilities include order approvals, establishing/evaluation of customers line of credit and customer support. The position requires the ability to independently complete daily tasks to ensure timely cash collections on outstanding receivables. This position interacts with all Louisville Tile customers, vendors, and employees on a regular basis. This is a position where professional communication, attention to detail, focus on customer service and ability to handle multiple tasks are important.

Louisville Tile has been a family owned business for over 65 years with 17 locations. We provide cutting edge tile and setting materials to residential and commercial customers in KY, OH, IA. WI, MN, IN, MI, IL and TN. We offer careers in many fields and strive to promote from within. Our company has a family like environment with a caring culture. We were voted one of Kentucky\'s Best Places to work in the last 8 years by our employees. To learn more about our culture click

Benefits

• Annual Incentive Plan
• 401(k) with employer match of 50% of the first 6%
• Health, dental, vision, short term disability, accident policy, cancer policy, and supplemental life
• Employer paid: life insurance, long term disability, and employee assistance program
• 7 paid holidays

Important Qualities

• 1-5+ years of relevant working experience in a similar role.
• Excel skills required
• Ability to work in a high volume, fast paced environment
• Strong detail-orientation with a penchant for data accuracy.
• Excellent communication and presentation skills with ability to create and deliver findings, presentations, and reports to senior management.
• Exemplary relationship builder who is consultative in nature and able to quickly form partnerships with colleagues and customers.

Essential Duties and Responsibilities

• Manage collection activities for a designated AR portfolio to maximize cash collection.
• Develop positive relationships with customers, while still achieving target DSO results
• Perform ongoing credit line evaluation; monitor payment patterns and order review
• Partner with branch managers & customers for resolution of unapplied cash, NFS, & outstanding receivables.
• Ability to work closely with Cash Specialist, Client Services, and the Sales teams for invoice & unapplied cash resolution
• Assists in A/R related special projects including unapplied cash, collection analysis, trends, and collections at risk.
• Reconcile accounts to maintain account accuracy
• Run daily invoice register reports
• Process daily invoices, end of month statements, & mail
• Customer account set-up & maintenance
• D\xc3\xa9cor 24 portal customer account set-up and maintenance
• Ensure smooth month-end and annual close for AR
• Extensively research outstanding invoice balances & communicate internal and external to resolve
• Update reports as needed for management
• Strengthening processes to permit accurate reporting
• Automating processes to avoid manual entry
• Individual and team projects to reach departmental goals
• Other duties as assigned by management

PI227978743

Louisville Tile