for financial management. The Analyst provides support to
Account Managers
for small to large-size clients. Ensures client requests are
researched
and
follow-up is completed
in a timely manner.
MAJOR DUTIES AND RESPONSIBILITIES
Interfaces daily with internal and external clients (via phone, email, etc.) to
research and resolve/escalate issues
accurately and in a timely manner. Ensures
upward and downward communication
to keep management and associates properly informed.
Analyzes
complicated data
to identify
trends
, makes
forecasts
, and provides
recommendations/solutions
that facilitate
cash application
of outstanding balances.
Analyzes
open receivable trends
, including
payment frequency
and
root cause analysis
(i.e.,
denials, over/short payments
, etc.).
Manages and prioritizes the
cash application process
for
high-risk customers
.
Identifies and recommends
system/process modifications
necessary to improve
efficiency
and
effectiveness
.
Ensures
accurate financial records
of client accounts. Provides
reporting
to Account Managers, clients, brokers, TPAs, and/or auditors upon request.
Works with key internal and external stakeholders to thoroughly understand issues that arise with
high-risk, complex clients
.
ADDITIONAL JOB DETAILS
Office days:
Every Tuesday
and
Third Thursday of each month
Manage client
invoicing
for the
SightProtect Safety Program
Collaborate with
SightProtect stakeholders
to resolve
billing issues
SKILLS REQUIRED
Data entry
Problem-solving within complex organizations
Analytical skills
Detail orientation
Excel proficiency
Accounting/Finance system payment transaction experience
Collections experience (preferred)
Customer service experience
Background check & Drug Screening required
CANDIDATE SELF-ASSESSMENT QUALIFYING SKILL MATRIX
Skill Category
Required Skills
Preferred Skills
Self-Rating (1-10)
Years of Experience
Notes / Comments
Financial Analysis
Ability to analyze financial data, trends, receivables
Forecasting & advanced modeling
Accounts Receivable (AR)
Cash application, open receivable analysis, payment discrepancies
High-risk client AR management
Billing & Invoicing
Client invoicing, accuracy checks
Program-based billing (e.g., SightProtect)
Excel Proficiency
VLOOKUP, Pivot Tables, formulas
Advanced Excel automation
Finance/Accounting Systems
Payment transaction systems (ERP, AR platforms)
Experience with EyeMed systems
Problem Solving
Resolving billing issues, identifying root causes
Process improvement
Communication Skills
Client-facing communication
Stakeholder management
Compliance
OIG/GSA/OFAC screening adherence
Healthcare/insurance compliance experience
Customer Service
Issue resolution, account support
Handling escalations for complex clients
Detail Orientation
Accuracy in reporting & financial records
Audit preparation experience.
Job Types: Full-time, Contract
Pay: $20.00 - $21.43 per hour
Expected hours: 40 per week
Work Location: Hybrid remote in Mason, OH 45040
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