Job Description

ABOUT THE JOB


Zeno is seeking a flexible, adaptable and high-energy communications professional at the Account Supervisor level to lead and develop our growing Employee Communications & Engagement offering within the Corporate Affairs group. As part of our dynamic team, which is focused on developing and executing internal communications, employee engagement and change management programs for our clients, you\xe2\x80\x99ll contribute to the success of several major accounts.

In your previous roles in employee engagement, internal communications or change management at corporate, consulting or public relations agencies, you have demonstrated expert ability to think creatively, solve client challenges, and contribute to the growth and success of your team. An Account Supervisor or Sr. Account Supervisor role at Zeno will expose you to a variety of disciplines within the company and you\xe2\x80\x99ll be involved in several large, integrated client programs and campaigns.

Responsibilities

• • Partner with team members to develop and execute change management and communications strategies, programs and tactics for key clients
  • Roll up your sleeves and draft client deliverables as well as thought leadership pieces
  • Support Zeno\xe2\x80\x99s point of view and programming around DE&I initiatives, and embed that same thinking within client programs
  • Conduct and analyze communications research and provide strategic recommendations
  • Collaborate on new business proposals and presentations
  • Identify new clients for Zeno as well as ways to grow business with existing clients
  • Support senior colleagues in the delivery and management of client assignments
  • Apply or create tools, templates and methodologies that contribute to your clients\xe2\x80\x99 internal communications effectiveness

About You

• • You must be fully vaccinated against COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination before start date. Candidates may request an accommodation due to a disability or sincerely held religious belief or an exception required under applicable law
  • You have at least 5+ years of experience in at least three of the following areas: strategic organizational communications, change management, employee engagement (including applications of social media), internal communications research, and executive/management communications
  • You have expertise in industries including hospitality, technology, health care, retail, CPG
  • You bring gravitas to the role and can demonstrate experience in working with c-level executives and helping them manage through periods of change or transition
  • You have experience communicating on behalf of clients within complex business models, such as those within a franchised model representing owners
  • You possess superior writing, editing and presentation skills; project management skills; and consultative skills (including effective questioning, critical thinking, client management and communication methodology application)
  • Communications is your passion and you have at least 12 years of professional experience; some agency experience strongly preferred
  • You have a deep understanding of the latest internal communications tools and technology, from Social Chorus to Qualtrics
  • You have proven success in building relationships and driving results for clients
  • You think strategically, creatively and holistically about client programs and how communications fits into the integrated marketing mix
  • You possess strong presentation skills and experience providing sound strategic counsel to clients and acting as day-to-day contact for clients
  • Developing and executing communications plans that help achieve client goals is something that you find motivating
  • You possess the ability to manage account finances, including large projects within a budget
  • People comment on your leadership experience, and your ability to mentor and develop junior talent
  • Energy is your middle name, you show initiative, and you operate effectively both independently and within a team
  • You are comfortable with ambiguity and operating in a fast-paced, entrepreneurial environment
  • You are committed to continuous learning and improvement of your leadership skills, and you want to set and pursue stretch goals

Pay range: $65,000 to $94,000/year USD

An employee\xe2\x80\x99s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH\xe2\x80\x99s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.


#LI-SW1 #LI-Hybrid #LI-Remote


ABOUT US
Zeno Group is the fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our \xe2\x80\x98Fearless Pursuit of the Unexpected,\xe2\x80\x99 we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry\xe2\x80\x99s most coveted awards including the 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year and 2021 PRWeek Agency of the Year. We are honored to be a three-time winner of PRWeek\xe2\x80\x99s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

ABOUT OUR BENEFITS
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.