Purpose: The Patient Care Liaison is a patient facing role responsible for various functions, including proactive outreach and support as well as accurate and timely response to patient inquiries regarding specific referral status or escalation. The Patient Care Liaison serves…
Purpose: The Benefit Investigation Case Manager (BI CM) is a professional client facing role responsible for various functions, including accurate and timely response to client inquiries regarding patient specific programs, referral status or escalation, benefits verification, and financial assistance counseling.…