A chain is only as strong as each link within it. Similarly, it is imperative that the Heart of the House (HOH) team member operates with the same goal in mind, which is satisfying the guest. The HOH team members…
It has been proven that the first and last impressions are undoubtedly the most lasting. Whether addressing a guest over the telephone or in person, the hospitality specialist is instrumental in conveying the level of enthusiasm which has given Melting…
Certainly the most memorable of evenings, either favorable or unfavorable, can be credited in great part to the server. Being the last link in quality control, the server can determine the course of a guest’s evening. Proper timing, presentation, wine…
Bartending is one of the most enjoyable positions in a restaurant. The bartender is responsible for showing the guest a good time. A bartender’s job consists of 90 percent personality and 10 percent mixing drinks. Bartending is a personality job.…
It has been proven that the first and last impressions are undoubtedly the most lasting. Whether addressing a guest over the telephone or in person, the hospitality specialist is instrumental in conveying the level of enthusiasm which has given Melting…
Upon polling our guests, we found that our main concern was that they might be forgotten. Our servers spend a great deal of time at the tables performing and taking care of our guests. Pre bussing tables, refilling water glasses…
Certainly the most memorable of evenings, either favorable or unfavorable, can be credited in great part to the server. Being the last link in quality control, the server can determine the course of a guest’s evening. Proper timing, presentation, wine…
Upon polling our guests, we found that our main concern was that they might be forgotten. Our servers spend a great deal of time at the tables performing and taking care of our guests. Pre bussing tables, refilling water glasses…
A chain is only as strong as each link within it. Similarly, it is imperative that the Heart of the House (HOH) team member operates with the same goal in mind, which is satisfying the guest. The HOH team members…
It has been proven that the first and last impressions are undoubtedly the most lasting. Whether addressing a guest over the telephone or in person, the hospitality specialist is instrumental in conveying the level of enthusiasm which has given Melting…
A chain is only as strong as each link within it. Similarly, it is imperative that the Heart of the House (HOH) team member operates with the same goal in mind, which is satisfying the guest. The HOH team members…