### Description The Dedicated IT Technician serves in a general site management capacity, providing high level technical assistance, and client facing support across multiple locations. This role is responsible for managing onsite IT functionality, coordinating with remote support teams, and…
### Description The Escalation Technician provides advanced technical support to managed services clients, ensuring reliable performance across networks, systems, voice, and security environments. This role serves as an escalation point for Level 1 technicians, resolving complex tickets, assisting with project…