cb20 is the Capital Region’s solution provider of choice for organizations that value IT and Managed Services expertise and category leading customer service. We are an organization that puts Customers first, acts with Integrity, embraces innovation and values Self Development…
Help Desk Supervisor Position Summary The Dedicated Help Desk Supervisor oversees a 24 x 7 team of Tier 1 & Tier 2 Support Engineers responsible for daily end user support, ticket triage, and initial troubleshooting activities. This role provides operational…