AIM Strategies

DEPARTMENT: Rooms REPORTS TO: Director of Rooms STATUS: Exempt SUMMARY: Accountable for the effortless and seamless movement of guests in and out of the hotel and providing exceptional levels of guest service through the guests’ stay. Responsible for acting as…

DESK CLERK DEPARTMENT: Rooms REPORTS TO: Front Office Manager STATUS: Non Exempt POSITION SUMMARY: This is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm…