Job Description

Agency Dept of Health and Human Services
Division Central Regional Hospital
Job Classification Title Youth Program/Education Assistant II (S)
Position Number 60048192
Grade MH07
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work We are currently recruiting for a Youth Program Education Assistant II at Whitaker PRTF in Butner. This position provides residential care, supervision and educational services for residents with complex behavioral, emotional, psychological and neurological disorders. It also provides community liaison support services for residents and families with a staffing complement of approximately 70 full-time clinical, educational, residential and support positions.
Knowledge Skills and Abilities/Management Preferences
Salary Range: $39,864.00 - $59,797.00
*A Sign-on bonus of $3,000 may be offered to the successful applicant(s) of this posting, contingent on the 2025-2026 Budget Approval.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Good verbal and written communication skills, good managerial skills, good organizational skills,
Ability to establish good working relationships with paraprofessionals, professionals, residents, and parents
Knowledge of practical application of task analysis and goal setting with BED/BEH residents
Working knowledge of problems and needs of severely emotional and assaultive youth
Ability to establish rapport and respect without undue resort to physical control and authoritative attitude.
Conditional Requirements: Physical ability to manage disruptive youth without harm to residents or staff. ADA physical requirements will be discussed in detail during the interview process. Employee must be able to obtain certification in NVCI/APT, and recertification as required, CPR with recertification annually, and Fire Safety Training annually.
This is a full-time position and eligible for the full State benefits package. The normal work hours are 1st shift, 7:00 a.m. - 3:30 p.m., including rotating weekends and holidays as scheduled. This position is deemed mandatory during adverse weather conditions, which will be discussed in detail during the interview process.
Any hours worked over 40 in a work week are paid out at time and a half. Hours worked on the weekend receive an additional 5% shift premium pay per hour and any hours worked on a night, or evening shift receive an additional 10% shift premium pay per hour.
*Eligibility for Sign-on Bonus
To qualify for the Sign-on Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.
An employee is not eligible for a sign-on bonus if:
The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
The employee has previously received a sign-on bonus from any State agency
DHHS has paid any contract placement or recruitment fees.
All Sign-on Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-on Policy can be found .
About the Facility:
Whitaker PRTF, located in Butner, NC is a secure, non-acute treatment program for males and females ages 13-17. Whitaker's mission is to provide comprehensive, evidenced-based services to North Carolina youth, who have emotional and behavioral challenges and need secure residential care. The vision of Whitaker PRTF is to be a model facility using evidenced-based interventions, education and community interactions to provide quality clinical and behavioral care in the safest environment. Our goal is to coordinate with community based resources so that the youth can return to successful, productive lives in their home communities. Whitaker PRTF seeks to build a network of services to meet each resident's needs and work to build on the strengths of the youth in our care to create positive relationships among peers. We also work to meet the needs and expectations of the family, school and community. Our residents receive individualized treatment to increase their academic, social and behavioral competencies so they can be successful in less restrictive environments.
Compensation and Benefits: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the for more information.
Supplemental Contact Information:
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
The posting will close at 11:59 p.m. the night before the end date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at .
Veteran's and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Applicants will be communicated via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Associate's Degree in human services or related degree from an appropriately accredited institution and two years of directly related work experience;
or
High school or General Educational Development diploma and four years of directly related work experience;
or
an equivalent combination of education and experience.
Necessary Special Qualifications As required by facility, CPR certification and listing as a Nurse Aide I or Nurse Aide II by the NC Division of Health Service Regulation required prior to providing direct patient care.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter: Sarah Peterson
Email:
talentacquisition@dhhs.nc.gov SARAH.PETERSON@DHHS.NC.GOV

Skills Required