Job Description

Lexington Park, MD Client Support

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.



Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life's challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Summary:

The Youth Mentor / Activity Leader is responsible for facilitating recreational, social, life skills and academic support activities for youth participating in adolescent clubhouse activities

Shift:

Monday-Friday 10:30am to 6:30pm with, on average, one shift 12-8pm weekly and 1 weekend shift monthly.

Pay range:

$18-$22/hour

Major Areas of Responsibility:

Provides an environment for both clubhouse participants and staff that promotes asset development and protective factors for youth while minimizing risk factors Maintains documentation per agency quality assurance procedures and established recovery support performance standards. Acts in a professional role within the program to promote the mission, ethics & brand promise of the Walden agency.

Key Result Areas:

Outcome Measures: Ensures agency outcome measures & key performance indicators are achieved. Service Excellence: Promotes service excellence through the use of best practice standards & continuous quality improvement. Customer Service: Promotes a good working relationship with internal and external customers that foster Walden's Strive for 5 standards.

Responsibilities:

Provides individual academic support to youth via general tutorial and homework help for middle and high school-aged students. Facilitates activities supportive of life skills, positive social interaction and recreation/wellness. Provides strength based wellness and recovery supportive dialogue either individually or in peer support groups that increases developmental assets and protective factors. Works collaboratively with the individual, agency staff, & other relevant stakeholders to actively identify and support linkages to full engagement in center activities. Provides shift coverage of the adolescent clubhouse as scheduled, to include rotation of evenings and weekends. Communicates with supervisor regarding customer needs as appropriate. Adheres to all policies, procedures & regulations. Attends & actively participates in staff meetings & trainings as needed. Responds appropriately to the cultural differences of staff, clients, residents, & referral sources. Maintains a positive work atmosphere that promotes Pyramid's culture. Other duties as assigned.

Qualifications:

HS diploma or equivalent. Valid driver's license with clean driving history & willingness to travel locally at least 75% of the time. Previous tutorial or recreational aid experience, experience working with youth ages 12-18, or training preferred. Obtained or willing to obtain specialized training in: Trauma Informed Care, behavioral health peer support services, & wellness topics desired.

Job Knowledge, Skills, & Abilities:

Below is a listing of each essential responsibility that the job holder must be able to perform satisfactorily to do the job successfully. These requirements are representative, but not all-inclusive, of the knowledge, skill, and ability to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Must have ability to read, write, & communicate well verbally. Intermediate knowledge of Microsoft office & social media. Broad knowledge & experience in academic topics occurring in middle and high school curricula. Working knowledge of the behavioral health system & documented commitment to the recovery community.

Demonstrated ability to:


Use appropriate judgment & conflict resolution. Effectively problem-solve using designated tools & methods. Meet/exceed organizational goals/deadlines. Interest in obtaining CPRS (Certified Peer Recovery Specialist) certification, as applicable, is considered a plus

Training Requirements:

All COMAR mandatory trainings required within 30 days of hire & as needed. Completion of on the job training checklist within 30 days of hire. Mental Health First Aid or Youth Mental Health First Aid within 6 months of hire. All Agency training requirements.

Physical Demands:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions.

While performing the responsibilities of the job, the employee is required to talk & hear. The employee is often required to sit or stand, reach, bend, & move about the facility. Normal, corrective vision range ability to see color & to distinguish letters, numbers, & symbols. Must be able to occasionally lift, push, pull, or carry ten (10) pounds. Clubhouse staff often engage directly in sports with youth or supervise sports.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



The noise level in the work environment is usually moderately loud & indoors. This position will frequently occasionally travel locally as needed to meet position expectations. This position will be scheduled based on operational need & will be required to provide own transportation. Incumbent may be exposed to virus, disease, and/or infection from clients in the work environment. Incumbent may be exposed to traumatic situations (i.e. psychiatric).

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values:

INTEGRITY

is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community.

DEDICATION

is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily.

COLLABORATION

is a steadfast, team-focused approach; working together to achieve excellence.

PASSION

is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare's mission.

Total Rewards for Full-Time Positions:

Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at:

https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.