Completes operational inspection of all returned rental machines within 24 hours of machine being returned. Inspects machines and all attachments upon customer return for damage. Records fuel added and completes the check in process within 24 hours of the machines return fuel levels Assists in coordination of shipping and receiving parts and equipment to other stores. Maintain consistent daily communication with the Branch Manager to assist with immediate customer and business-related needs. Actively engage with customers when they are in the yard. Provide them with PPE if needed and ensure they receive a thorough walk-around and familiarization with the machine they are renting. Maintain yard cleanliness and organization Steam cleans equipment and attachments on request; keeps steam-cleaning area clean and free of all debris. Adheres to all customer care standards. Actively cares and advocates safety. Adheres to all applicable safety policies, procedures and standards. Performs other duties as assigned. Proof of high school diploma or General Education Degree (GED). Associates Degree or certificate from an accredited vocational school preferred. Previous industry experience preferred. Proven customer service skills. Excellent driving record and valid driver's license required with the ability to pass CDL requirements. Must be able to communicate (speak, read, comprehend, write in English). Knowledge and use of Microsoft computer products or other comparable systems preferred. Knowledge and use of usage and operation of light construction equipment. Ability to develop and maintain effective working relationships with others. * Ability to work overtime with minimum notice required.
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