Job Description

JOB TITLE

:

WorkLife Coach

REPORTS TO

:

Manager, WorkLife Coach

Purpose of Position:

Build the life you want, supported by your work.

This simple statement is the foundation of our mission at The Work Lab. Life, work, and everything in between can easily distract us from why we work and the life we want to lead. The role of a WorkLife Coach is to place the opportunity to build the life you want at the core of every client relationship we develop.

A WorkLife Coach is a unique position focused on serving individuals directly within their workplaces through our WorkLife Coach and Resource Navigation services. As a WorkLife Coach, you will play a crucial role in helping employees navigate life's challenges, build resilience, and continue growing on their journeys.

If you are ready to empower others to unlock their full potential, we invite you to join our mission at The Work Lab.

Essential Job Duties and Responsibilities:

Coaching Conversations

- Building the life you want begins with envisioning your future and considering how to show up for others and oneself. As a WorkLife Coach, you'll use effective coaching techniques to help employees of our partner companies think holistically about the future they want and develop a plan to achieve it.

Financial Counseling

- Every goal comes with a cost, so we create a space for clients to discuss their finances openly and honestly. Working with our clients, a WorkLife Coach helps them develop plans to meet their current and future needs. This may include budgeting, creating spending plans, debt management, credit repair, and preparing for significant purchases.

Resource Navigation & Cultivation

- Our best-laid plans often require additional support or expertise. And sometimes, life throws unexpected challenges our way. A WorkLife Coach helps clients connect with organizations and individuals in their community, ensuring they find the support they need. We may not have all the answers, but we are here to help clients find what works best.

Client Documentation and Employer Reporting -

A WorkLife Coach is a cheerleader and an accountability partner. We show our care and commitment by consistently following up with clients and documenting our interactions. This information helps clients build their desired future and is also used to report to our employer partners. At The Work Lab, we are dedicated to maintaining client confidentiality while sharing stories to provide context and deepen understanding for our employer partners.

Employer and Client Engagement -

As a WorkLife Coach, you won't have an assigned caseload; clients will meet with you voluntarily. This approach fosters a flexible and creative engagement process that you can shape according to your unique strengths and abilities. Your role may involve giving presentations to employees at our partner locations, building relationships with company leaders and supervisors, or connecting individually with employees to establish rapport. Each Coach is expected to meet or exceed client engagement goals and to develop a diverse client base across their assigned employer partners.

OTHER DUTIES AND RESPONSIBILITIES:

Support events and initiatives as requested by The Work Lab's management team.

SUPERVISORY RESPONSIBILITIES:

None

FISCAL RESPONSIBILITY:

All expenditures require the approval of the department manager or the Executive Director.

QUALIFICATIONS:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed should be representative of the knowledge, skill, and/or ability required. Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.

Education and related work experience:

A bachelor's degree in a human behavior or related field, Public Administration, or Business is preferred. Equivalent work experience will be considered.

Certifications, Licenses, Designations:

n/a

Other Skills and Qualifications:

Understanding and competency in personal financial counseling. Familiarity with government assistance programs, regulations, and local non-profits and agencies. Proficiency in MS Office applications and primary databases. Ability to learn and utilize new technology quickly. Experience capturing data in case management databases; attention to detail, demonstrates consistency and accuracy in data entry. Willing and able to accommodate a flexible schedule and adaptability to change. You have demonstrated ability to work with diverse populations. Strong written and oral communication skills. Excellent presentation skills. You have demonstrated the ability to maintain confidentiality. Ability to work with limited supervision in a fast-paced environment. Ability to successfully manage multiple projects and tasks. Physical Demands/Misc.: Typical office environment Valid Driver's License: ability to drive and provide own transportation to accommodate meetings outside the office daily.
Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance On-the-job training Opportunities for advancement Paid time off Paid training Parental leave Vision insurance
People with a criminal record are encouraged to apply

Ability to Commute:

Omaha, NE (Preferred)
Ability to Relocate:

Omaha, NE: Relocate before starting work (Preferred)
Work Location: In person