Job Description

Scheduled Hours

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37.5

Position Summary

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Analysts on our team focus on understanding the business and developing solutions that bring more strategic value through productivity and business effectiveness improvement with Workday. Analysts have the opportunity be an owner of Workday system design, development, maintenance, support and communication of their functional area.

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Primary Duties & Responsibilities:

Production Support

Provide Workday support across the university for system related requests and incidents to meet service level agreements. Perform current state analysis and/or root cause analysis as required. Perform regression and unit testing for system releases and changes. Troubleshoot with customers to identify resolution. Document system operating procedures. Escalate issues as needed. Support Workday data governance policy and processes; support data quality and compliance audits. Support Organizational Change Management (OCM) in communications and training updates associated with production issue or delivered enhancements.

Technical Expertise


Support Workday projects that require technical expertise. Evaluate new functionality for release management and provide testing support. Create, evaluate, and test proposed solutions as required for projects to meet stakeholder requirements. Support Workday related configuration changes. Utilize strategies for gathering, reviewing, and analyzing data requirements to meet objectives and meet business goals Follow established change management processes. Independently work toward completion of tasks and resolution of issues to ensure compliance to project deliverables.

Stakeholder Engagement

Partner with business to implement Workday solutions that meet the distinctive challenges of the institution. Support activities associated with change management. Apply best practices for effective communication with stakeholders to provide status of ongoing efforts. Coordinate activities with other business analysts. Participate in recommending and implementing continuous improvement, process enhancements, and other Workday solutions. Partner with organization change management teams to provide tutorials, training, and communications.

Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

Normal office environment.

Physical Effort

Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations


Equipment

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

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Education:

Bachelor's degree or combination of education and/or experience may substitute for minimum education.

Certifications

/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience:

Workday (1 Year)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

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Preferred Qualifications:

Prior experience in higher education environments.

Preferred Qualifications

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Education:

No additional education unless stated elsewhere in the job posting.

Certifications

/Professional Licenses

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Change Management, Communication, Critical Thinking, Customer Service, Data Analysis, Higher Education Technology, Listening Effectively, Problem Solving, Process Improvements, Root Cause Analysis (RCA), System Testing, Technical Knowledge, Troubleshooting, Workday Business Process Framework

Grade

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G12

Salary Range

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$58,400.00 - $99,700.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

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For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

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If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.


All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

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All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

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Personal

Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

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Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.