Work Order Coordinator I

Atlanta, GA, US, United States

Job Description

Group Presentation



With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around EUR9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world's leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company's most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE - move beyond.

What we expect

The first 3 letters in workplace safety are Y-O-U!




TK Elevator

is currently seeking an experienced

Work Order Coordinator

I located in

Atlanta, GA.



This position will manage client systems to ensure the timely and accurate creation, dissemination, and documentation of work orders against deadlines. Supports the effective response of branch operations to emergent issues and vital to the time, resource and cost accounting of work performed by field employees.


ESSENTIAL JOB FUNCTIONS:




Receives, verifies, and disseminates work requests from customers. Manages work orders, enters labor, contract and materials charges against the work orders and closes work orders when complete. Maintains the integrity of the work order system data. Processes confidential information. Maintains a complex filing system. Prioritize work to successfully meet the needs of internal and external customers. Develop processes relative to the work control system. Other duties as assigned. Lead work order-based customer meetings.


Who we are looking for

EDUCATION & EXPERIENCE:




HS Diploma or GED Equivalent Experience with customer service, sales and office administration necessary. 0-2 years' experience with customer service, sales and office administration necessary. Strong customer service skills, Outlook inbox management, high Excel competencies, professional/ virtual/ telephone skills and time management, preferred



Contact



To apply to a position, please click on the

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For any additional questions or job specific requests, please use the contact


below and include the Job Requisition Number as a reference.



Elevatorjobs.AMS@tkelevator.com

What we offer



Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered


Medical, dental, and vision coverage Flexible spending accounts (FSA) Health savings account (HSA) Supplemental medical plans Company-paid short- and long-term disability insurance Company-paid basic life insurance and AD&D Optional life and AD&D coverage Optional spouse and dependent life insurance Identity theft monitoring Pet insurance Company-paid Employee Assistance Program (EAP) Tuition reimbursement 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:


15 days of vacation per year 11 paid holidays each calendar year (10 fixed, 1 floating) Paid sick leave, per company policy Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

Additional information



TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.



Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.



Job Reference: US_901745_ET_TKELECP12741

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Job Detail

  • Job Id
    JD6581948
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Atlanta, GA, US, United States
  • Education
    Not mentioned