MassageLuXe, a rapidly growing luxury spa brand, is seeking friendly, professional Front Desk Wellness Associates to join our team. As the first point of contact for clients, you'll play a key role in delivering an exceptional spa experience while supporting sales and operations.
Key Responsibilities:
Greet Guests
: Create a warm, professional, and welcoming environment for all clients
Promote Services & Memberships
: Recommend spa treatments and membership options that meet client needs (and earn bonuses when you do!)
Customer Service
: Build strong relationships, provide support, and ensure client satisfaction
Membership Sales:
Speak with clients and go over the benefits of massage / facials and our deeply discounted down memberships.
Spa Operations
:
Schedule appointments
Check clients in and out
Manage memberships
Maintain a clean and organized front desk and spa area
What We're Looking For
Friendly & Professional:
You love helping people and bring positive energy
Goal-Oriented:
You're excited by challenges and motivated to hit sales targets
Strong Communicator:
Confident explaining services and engaging with guests
Flexible & Reliable:
Available for day, evening, and one weekend shift per week
Experience:
Previous customer service or sales experience is a plus--but we're happy to train the right person!
What We Offer:
Competitive Pay: Hourly wage + commissions + bonuses
Schedules: Full or part-time
Benefits: Discounted Health Plans, Paid Dental & Vision insurance, PTO
Perks: Free
HydroLuXe water massage ($15 a day value)
Birthday Massage or Facial ($140 value)
Monthly Brow waxing ($240 value)
Employee Discount on Services & Products (40% value discount)
Holiday Giftcard Bonuses ($100-$1,000 + value)
Monthly sales contest ($25 - $125 value)
Closed most Holidays (2 to 3 days around the holidays)
Ideal Candidate:
Friendly, upbeat, outgoing and professional personality
Customer service or sales experience (preferred, not required)
Strong communication skills and goal-driven attitude
Reliable with flexible availability (including at least one weekend shift)
Work well unsupervised
Good with Constructive Criticism
Ready to start your spa career?
Apply today and grow with MassageLuXe
Mission & Values
The company's mission:
is to provide an unparalleled experience that supports and encourages health, well?being, and quality of life.
We place strong emphasis:
on therapeutic massage and skin health treatments seeing these as more than pampering, but as integral parts of wellness.
Values include:
professionalism, luxurious customer experience, inclusivity, and wellness.
What the Brand Offers
Services
: Massages, facials, waxing, and innovative treatments like HydroLuXe water massage therapy. International Franchise Association+2PR Newswire+2
Spa Atmosphere
: Luxurious and relaxing environment designed to support both physical and mental health. massageluxe.com+1
Member Programs
: They operate with membership models, promotional offers, and membership contests to build loyalty and recurring business. International Franchise Association+1
Growth & Position
Rapidly expanding franchise
: reached
100 locations
nationwide by mid?2025, across 20+ states.
Plans to double in size in the next few years.
Recognized for innovation, franchisee satisfaction, and diversity/equity/inclusion.
Why It Might Be a Good Employer / Brand to Join
Offers employees benefits tied to wellness and spa services.
Has a strong culture of growth, recognition (both for locations/members and internally), and focus on both guest satisfaction and business excellence.
Supporting training, mentorship, and an opportunity to be part of a brand that is growing and innovating.
Why Join Us?
At MassageLuXe, we know that our team is the foundation of everything we do. We invest in your growth, celebrate your wins, and empower you to build a career you're proud of. If you're ready to bring your passion for wellness and service to a dynamic, growing brand--
we want to meet you!
Apply Today and Start Your Spa Career with MassageLuXe!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Employee discount
Paid time off
Application Question(s):
When is the soonest date you would be available to start if hired?
What days and times are you available to work? Please include any scheduling limitations you may have.
Ability to Commute:
Littleton, CO 80122 (Required)
Work Location: In person
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