Job Description

About Us Please visit our website at www.mediatemanagement.com to learn more about our company. We are a growing property management company seeking an experienced part-time Concierge to work in a residential building. We are looking for a person who is customer service driven and has a genuine interest in providing personalized service to our clients.
The hours of this position are Saturdays and Sundays from 11pm-7am (OVERNIGHTS)
Job Requirements:

• Minimum of year (2) year of prior customer service experience preferred
• Ability to work with minimal supervision (self-motivated and proactive)
• Must have general computer skills (Microsoft Outlook to communicate with the Property Manager through email and ADP to enter daily timecard)
• Reliable
• Ethical
• Excellent communication skills
• Able to remain calm and attentive, especially during heavy building activity and emergencies, ability to always maintain a professional demeanor
• Must be able to stand for long periods of time
• Ability to move, lift, push, or carry objects weighing less than or equal to 25 pounds, unassisted
• Satisfactory background and credit check history

Duties include but are not limited to:

• Act as liaison between the building and Property Manager.
• Greet residents and tenants. Clearly communicate with residents.
• Assist with organization, set-up, implementation, and clean-up of all resident events hosted by the community.
• Receive maintenance requests and pass to the appropriate manager in a prompt manner. Immediately contacts emergency maintenance personnel if an emergency maintenance situation develops.
• Enters maintenance requests in a timely and effective manner to ensure that resident requests are submitted properly. Follows up on all completed request as requested to ensure resident satisfaction
• Conducts routine inspections of all common areas.
• Keep a daily log of activities at the building.
• Light cleaning and housekeeping.
• Respond to emergency situations.
• Completion of a daily timecard.

The hourly wage is commensurate with experience. We offer the following benefits (subject to plan terms):

• Employee Assistance Program (EAP), starts on first day of employment and available 24 hours a day on weekdays and weekends to employee and family members
• Ability to enroll in the 401(k) Profit Sharing Plan after meeting eligibility requirements
• Residential work environment
• T accessible (Orange line, Tufts Medical Center stop)

All interested candidates must email a copy of their resume. We will respond only to candidates who have the required amount of experience.
Candidates selected to move forward to the application and interview process are required to provide 3 professional references (individuals who are familiar with work ability and quality).
We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process. Job code 100s