Warehouse Manager

Winston-Salem, NC, United States

Job Description


Contributes to the success of the company\xe2\x80\x99s profitability by leading the order fulfillment, distribution, inventory management, customer service and transportation efforts for an assigned Distribution Center. Leads the company\xe2\x80\x99s distribution and transportation programs to achieve the company\xe2\x80\x99s strategic goals and objectives and customer satisfaction.

REPORTS TO: General Manager

DIRECT SUPERVISION: All local distribution and transportation associates

KEY AREAS OF RESPONSIBILITY:

  • Oversees the accurate and timely fulfillment of orders including warehousing, delivery, transportation and customer service of orders to our customers and internal replenishment transfers to other distribution centers or smaller locations in our national distribution network.
  • Manages the inventory control processes of all products and materials in the facility. Assists with cycle counts and physical inventory. Ensures all inventory discrepancies are communicated and resolved.
  • Responsible for the leadership of all distribution and transportation associates. Establishes goals and implements action plans to achieve operational and customer satisfaction goals. Actively directs and coaches a team of associates in the following areas to ensure success:
  • Consistent setting of expectations
  • Achievement of operating efficiencies
  • Recognition and development of workforce performance
  • Adherence to company, safety, federal, state, and operational policies
  • Hiring and training of team members
  • Timely resolving of conflicts and problems
  • Enforcement of safety and housekeeping standards
  • Adherence to budget
  • Communicates performance efficiencies, successes, major issues, capital expenditures, opportunities for improvement and potential problems. Provides recommendations for growth, cost savings and productivity improvements. Demonstrates a strong passion for process improvements leading to accurate customer orders, expense reduction and increased productivity.
  • Drives individual and group collaboration. Demonstrates a commitment to talent development and retention. Coaches, supports, and holds other accountable for their actions and results.
  • Manages the facility\xe2\x80\x99s budget and enforces the budget requirements to ensure P&L success of the distribution and transportation activities. Communicates any discrepancies, major cost impacts and cost savings initiatives to the budget. Ensures any changes and adjustments are approved.
  • Reviews and analyzes operational reports and makes strategic recommendations to improve efficiency, cost effectiveness, and/or customer satisfaction with regards to delivery schedule changes, route adjustments for all shipments, and changes to UPS/Fed Ex, common carrier, or third-party shipments.
  • Responsible for compliance with OSHA, EPA and DOT rules and regulations as well as any federal or state law or regulation for the facility.
  • Ensures the facility has adequate back-up delivery agents to ensure 100% customer service by providing timely delivery and customer assistance. Collaborates the National Transportation Manager and other department leaders to ensure sound decisions are consistently applied to improve and sustain overall cost to serve the customer.
  • Maintains a security program that ensures the company\xe2\x80\x99s products, materials and equipment are always secure and report any unauthorized entries at the facility. Immediately investigates security issues and reports findings about burglaries, theft, vandalism, or missing inventory.
  • Accurately maintains and reports information on performance. Recommends improvements based on these metrics and implements action plans that improve the results to ensure the distribution and transportation goals are met.
  • All other duties as assigned.
Requirements
  • At least 3 years of progressive management experience in distribution, warehousing and transportation in a similar type pick/pack warehouse environment is required.
  • Bachelor\xe2\x80\x99s degree in supply chain, operations, and/or business is preferred.
  • Proven ability to lead and manage others in a fast pace and complex operation.
  • Mus have a strong background in warehouse and inventory management.
  • DOT knowledge is required.
  • Must be detailed oriented and have strong analysis skills to recognize problems.
  • Excellent communication (verbal and written) skills at all levels in the organization.
  • Proficient using Microsoft Excel, Word and Outlook.
  • Ability to work on multiple priorities.
  • Demonstrated ability to lead/facilitate a team in a way that produces quality results.
  • Must be willing to travel if needed on occasion to other locations.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Vacation and Personal Time
  • Short Term & Long Term Disability
  • 401K with Company Match

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Job Detail

  • Job Id
    JD4281189
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Winston-Salem, NC, United States
  • Education
    Not mentioned