Job Description

About the Role

We're hiring a

Warehouse Manager / Operations Lead

to serve as the day-to-day driver of warehouse systems, performance, and accountability a role designed to reduce leadership firefighting and create consistent execution.

This is a high-ownership position for someone who builds structure, solves problems, and executes without needing to be chased.

You will ensure accountability of the 35-person warehouse team through the Warehouse Supervisor, while partnering closely with Inventory and Production leadership to ensure warehouse operations run smoothly and accurately -- especially during peak season.

Your Mission

Your mission is to build a warehouse operation that runs predictably, accurately, and efficiently, so leadership doesn't have to manage the details daily.

This role will focus heavily on:
WMS implementation & adoption
ERP workflow alignment & data integrity
Inventory accuracy support + prevention
Improving/ Creating strong operating rhythms and accountability systems

What Success Looks Like in the First 90 Days

A clear operating cadence: daily priorities, weekly plans, and measurable outcomes WMS implementation/adoption is advancing with clear training and compliance on the floor Improved pick/pack speed and reduced errors SOPs are implemented and consistently followed Clear KPI visibility (productivity, accuracy, compliance) Strong leadership partnership with Warehouse Supervisor, Inventory, and Production

Key Responsibilities:

1) Warehouse Operations & Performance Ownership

Own warehouse performance outcomes including throughput, on-time shipping, and accuracy Build daily and weekly warehouse rhythms (planning, execution checks, performance reviews) Improve warehouse layout, flow, staging practices, and labor efficiency Support peak season readiness (staffing models, overtime planning, weekend schedules)

2) Accountability & Leadership Through the Warehouse Supervisor

Ensure accountability of the 35-person warehouse team through the Warehouse Supervisor Coach and develop the supervisor's leadership, communication, and accountability practices Ensure daily execution matches priorities and standards without micromanagement Establish escalation standards so issues are surfaced early -- not at the last minute Create consistent expectations for attendance, pace, accuracy, and teamwork

3) Systems: WMS + ERP Adoption

Lead warehouse-side execution of WMS implementation/adoption Ensure ERP and WMS workflows are consistently followed and properly trained Improve scanning discipline, location integrity, receiving accuracy, and system compliance Identify and eliminate workarounds that undermine inventory accuracy and performance

4) Inventory Partnership (Accuracy + Prevention)

Partner with Inventory leadership to reduce recurring issues through prevention and process improvements Ensure receiving, put-away, picking, and packing practices protect inventory integrity Reinforce correct behaviors (labeling, scanning, location discipline) Participate in root cause reviews to resolve issues permanently, not repeatedly

5) Standardization, SOPs & Continuous Improvement

Build and maintain SOPs for warehouse workflows Establish training standards and ensure consistent onboarding and retraining Drive continuous improvement projects that increase pick/pack speed and accuracy Track performance trends and implement targeted solutions

KPIs You Will Own

You'll be measured on outcomes, not activity. KPIs include:

Pick/pack speed improvement Order accuracy / reduction in errors and mis-picks On-time fulfillment and shipping performance WMS/ERP compliance and adoption Labor efficiency (hours vs output) Inventory accuracy improvements (in partnership with Inventory team)

What We're Looking ForRequired Qualifications

Bilingual (English/Spanish) - required 5+ years of warehouse or distribution leadership experience Inventory experience - required (accuracy, discrepancy resolution, operational discipline) ERP systems experience - required Experience implementing or leading adoption of a WMS Strong execution + follow-through and a solutions-driven mindset Ability to build accountability systems and drive performance Comfortable working in fast-paced, high-volume environments Availability to work weekends as needed during peak season (Sept-December)

Preferred Qualifications

Experience in beverage, food, or high-volume distribution Experience building SOPs, training programs, and KPI dashboards Forklift experience is a plus

Work Environment & Physical Requirements

Warehouse environment with regular walking, standing, bending, and lifting Ability to lift up to 50 lbs Comfortable working in an active warehouse setting

Why This Role Is Different

This role is empowered to take ownership. You're not just maintaining operations -- you're building a structure that scales:

Clear authority to implement processes and standards A leadership team that values accountability and execution Bonus tied directly to measurable operational results

Compensation & Benefits

$75,000 base salary Performance-based bonus tied to KPIs
Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

Paid time off
Work Location: In person