We are seeking a results-driven Shipping Supervisor to lead outbound warehouse operations, including picking, packing, and shipping. This role focuses on driving performance through KPI management, employee accountability, strong follow-through, and continuous process improvement.
Key Responsibilities
Supervise daily shipping operations to meet productivity, accuracy, and on-time shipping goals
Own and monitor shipping KPIs; analyze performance using system data and Excel
Hold employees accountable through clear expectations, coaching, and performance management
Adjust labor and workflow in real time to prevent bottlenecks and meet daily volume
Identify and implement process improvements to improve efficiency and consistency
Utilize NetSuite and RF-Smart to track execution and support accurate reporting
Manage timekeeping, attendance, and overtime for the shipping team
Qualifications
Prior warehouse supervisory experience, preferably in shipping or outbound operations
Strong understanding of KPIs, labor management, and performance reporting
Experience with WMS systems; NetSuite and RF-Smart preferred
Proficient in Excel
* Strong leadership, organization, and time management skills
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