Job Description

Job Overview

We are seeking a

seasoned Variable Refrigerant Flow (VRF) Technician

to support the commissioning, diagnostics, service and long-term performance of advanced VRF and multi-zone HVAC systems. This role requires deep technical knowledge, strong troubleshooting skills, and the ability to work independently on complex commercial and high-end residential systems.

The ideal candidate is a

field-proven expert

who understands VRF controls, refrigerant management, electronic expansion systems, and manufacturer-specific service procedures and software.

Duties

Collaborate with clients to assess their cooling and heating needs, providing tailored VRF system solutions that meet their specifications. Commission, service and troubleshoot VRF systems, ensuring optimal performance and energy efficiency. Conduct routine maintenance checks and repairs on VRF units, diagnosing issues accurately using analysis skills and technical knowledge. Provide exceptional customer support by addressing client inquiries promptly via phone or in person, demonstrating excellent phone etiquette and communication skills. Maintain detailed records of system configurations, service reports, and maintenance logs using Microsoft Office tools and data entry skills. Educate clients on system operation, maintenance procedures, and energy-saving practices to maximize their investment. Assist with inventory management of parts and equipment related to VRF systems to ensure timely availability for service needs.

Requirements

Proven experience with VRF or HVAC systems installation, maintenance, or repair--preferably in a call center or customer service environment. Strong technical analysis skills combined with excellent communication abilities in English; bilingual capabilities are a plus. Demonstrated proficiency in Microsoft Office applications such as Word and Excel, along with solid computer skills for data entry and record keeping. Outbound calling experience or customer support background that emphasizes active listening and problem-solving. Knowledge of sales techniques related to HVAC solutions is advantageous but not mandatory. Exceptional phone etiquette with the ability to manage multiple calls efficiently while maintaining professionalism. Join us as a VRF Specialist and become part of a vibrant team dedicated to delivering innovative climate solutions! We value energetic professionals who thrive on problem-solving, customer engagement, and continuous learning--helping us set new standards in HVAC excellence every day!
Job Type: Full-time

Pay: $40.00 - $60.00 per hour

Expected hours: No less than 40 per week

Benefits:

401(k) matching Dental insurance Health insurance Health savings account On-the-job training Paid time off Prescription drug insurance Professional development assistance Vision insurance
Work Location: In person