Job Description

Description
About Monroe Ambulance
For nearly 50 years, Monroe Ambulance has served our community with Quality, Compassion, and Integrity-values that define not only how we care for our patients, but also how we care for our people. As a second-generation, family-led organization, we are deeply committed to being an employer of choice, fostering an environment where every employee feels known, valued, and supported to do their best work.
The Opportunity
We are seeking a VP of Human Resources who leads with strategic clarity and a deep commitment to people and purpose. This is not a traditional HR role-it is a leadership calling for someone who believes that culture, trust, and growth are the true competitive advantages of a great organization.

• Brings both vision and heart to organizational development.
• Builds trust across diverse teams through authenticity, consistency, and empathy.
• Thrives in a dynamic, mission-driven environment where compassion and accountability coexist.
• Acts as a culture catalyst, nurturing belonging, adaptability, and excellence through times of growth and change.

If you see HR as the art and science of helping people thrive within a shared purpose-this is your moment to make an impact.
Position Summary
The VP of Human Resources serves as a strategic partner and cultural architect within the Senior Leadership Team, responsible for advancing a workplace where people feel inspired, supported, and connected to our mission. This leader will design and execute people strategies that attract, develop, and retain exceptional talent-aligning every HR practice
with Monroe's enduring purpose: to deliver outstanding care through exceptional people.
Key Responsibilities

• Partner with the CEO and leadership team to shape a long-term people strategy rooted in trust, growth, and alignment.
• Champion a 'People First' culture where employees experience belonging, development, and clarity of purpose.
• Design and sustain leadership development, coaching, and succession programs that strengthen the organization's bench for the future.
• Use data and insights to enhance engagement, retention, and performance across the enterprise.
• Lead talent acquisition, benefits, and total rewards programs that reflect Monroe's commitment to both excellence and empathy.
• Guide organizational design, communication, and change management efforts that foster transparency and alignment.
• Ensure compliance with employment law while maintaining compassion and fairness in all decisions.
• Designs and delivers organization-wide communication plans that foster engagement and trust, adapting to various audiences.
• Drives organizational success by influencing key stakeholders, aligning people strategies with business goals, and cultivating a workplace culture that inspires excellence.

Requirements
What You Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's preferred).
• 7-10 years of progressive HR leadership experience, ideally including executive-level responsibility.
• Demonstrated success leading cultural transformation and advancing employee engagement initiatives.
• Leads with courage by initiating and navigating complex, high-stakes conversations with executive leadership, addressing sensitive issues through thoughtful questioning and creating alignment with clarity, empathy, and integrity.
• Strong emotional intelligence, curiosity, and the ability to navigate complexity with calm and clarity.
• A balance of strategic vision and hands-on leadership-comfortable both in the boardroom and in the field.
• A deep alignment with Monroe's core values of Quality, Compassion, and Integrity.

Physical Demands and Work Environment
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Why Monroe

• Comprehensive health, dental, and vision options (including 100% company-paid HDHP plan).
• 401(k) with company match.
• Generous paid time off and holidays.
• A leadership culture grounded in trust, purpose, and service.

The compensation range for this position is $120,000-140,000 annually, representing our good faith and reasonable estimate of the potential compensation at the time of posting. Actual compensation will be determined based on various factors, including the candidate's qualifications, experience, and skill set.
Monroe Ambulance is an Equal Opportunity Employer and prohibits discrimination based on any protected status. As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state and local law.
We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

Skills Required