Job Description

Volunteer Coordinator

About:

Nebraska Diaper Bank provides diapers through collaborative partnerships to change lives and empower families in need. Diapers are basic needs for families in the U.S.; as essential to their health and well-being as shelter and clothing. Yet 1 in 3 families in Nebraska struggle to afford enough clean diapers. Nebraska Diaper Bank provides diapers to low-income families while raising awareness of the basic health needs for diapers. Through simple kindness, see communities transformed.

Description:

The Volunteer Coordinator oversees all aspects of the Nebraska Diaper Bank volunteer program, including scheduling, training, supervision, and data tracking of volunteers. This role manages volunteer engagement for mobile diaper wraps, Lincoln warehouse sessions, Omaha warehouse sessions, and other outreach locations, and supports warehouse inventory movement during volunteer shifts. This is a physically active, fast-paced role, overseeing an average of 4-5 volunteer shifts per week, and requires stamina, energy, and a positive attitude to engage volunteers and keep operations running smoothly.

Essential Duties:

Recruit, onboard, schedule, train, and supervise volunteers for Omaha and Lincoln warehouse programs. Lead, train, and supervise volunteers during multiple weekly shifts, including guiding repeat lead volunteers who assist staff in managing workflow and supporting other volunteers. Facilitate engaging presentations at the start of each shift; confidently speak to groups of all sizes about the mission, impact, and volunteer expectations. Recruit, cultivate, and coordinate volunteer groups for mobile diaper wrap events, with a strong emphasis on expanding participation and securing diaper sponsorships from participating organizations. Develop and implement recruitment strategies to significantly grow mobile diaper wrap participation, aligning outreach efforts with the organization's expansion goals. Plan and oversee logistics for mobile diaper wrap events, ensuring smooth execution and alignment with organizational objectives. Track and maintain volunteer data across all programs, ensuring accurate records and reporting. Manage volunteer-related inventory movement, including moving pallets and organizing workspace during volunteer shifts. Ensure volunteers have the tools, resources, and support to fill partner orders on time. Respond to inquiries from individuals, groups, and companies interested in volunteering. Manage a high volume of volunteer communication, coordinating schedule details through the volunteer database, setting up private group sessions, and ensuring all volunteers receive clear pre-session instructions. Build strong relationships with volunteers and volunteer groups, identifying opportunities to deepen engagement and connect interested groups or individuals with potential giving or sponsorship opportunities. Evaluate volunteer processes for improvement opportunities and recommend adjustments to enhance program efficiency. Collaborate with the Program Coordinator and support volunteers to ensure partner orders are accurately and efficiently filled on time. Collaborate with the Operations team to complete tasks and advance the organization's mission. Complete other duties as assigned.

Qualifications:

Bachelor's degree required. An Associate's degree with 3+ years of applicable experience may substitute for a Bachelor's degree. 1-3 years of full-time paid experience in volunteer management, program coordination, or a related field. Strong interest in helping ease childhood poverty issues in Nebraska by engaging with our mission. Proficient with Google Suite. Requires a valid driver's license and access to reliable transportation for occasional program-related travel.

Skills Needed:

Attention to detail and structured approach to tasks. Excellent written and verbal communication and interpersonal skills. Excellent customer service skills. Self-motivated, proactive, and able to work independently and as part of a team. Ability to manage multiple priorities in deadline-intensive situations. Ability to handle conflict, confrontation, and uncomfortable situations with grace. Ability to communicate our mission, vision, and values, including public speaking. Energetic and physically capable of leading volunteers in a fast-paced warehouse environment.

Physical Requirements:

Ability to stand and walk for extended periods. Ability to lift, carry, push, and pull up to 50 lbs short distances. Comfortable with physically active, hands-on tasks during multiple volunteer shifts each week.

Travel Requirements:

This position may travel to volunteer diaper wraps in Lincoln or other mobile diaper wrap locations multiple times per month.

Schedule and Flexibility:

Nebraska Diaper Bank offers a flexible work schedule. The majority of weekly hours will be spent on-site at Nebraska Diaper Bank. This position may occasionally require early evening or Saturday hours. This full-time role is based on a 35-hour work week, with additional hours as needed to support program operations. Employees receive paid time off during the organization's year-end closure from December 24 through January 1 -- a valuable benefit for rest and time with family.

Benefits:

This position is an opportunity to join a quickly-growing nonprofit in Omaha. Our staff, board of directors, donors, and volunteers are very hands-on and energized around the success of Nebraska Diaper Bank. The position offers a 403(b) retirement plan, 50% employer-paid health insurance (the organization covers 50% of the employee-only health insurance premium), generous vacation time, and company holidays.

Nebraska Diaper Bank does not unlawfully discriminate internally (in its administrative and program operations) or externally (in provision of services) on the basis of race, political orientation, religion, gender, sexual orientation, age, national origin, ethnicity, ancestry, marital status, veteran status, or mental or physical disability or any other status prohibited by applicable law.

Job Type: Full-time

Pay: $27.50 per hour

Expected hours: 35 per week

Benefits:

Flexible schedule Health insurance Paid time off Retirement plan
Education:

Bachelor's (Preferred)
Experience:

Volunteer management or Program Coordination: 1 year (Preferred) Google Suite: 1 year (Preferred)
License/Certification:

Driver's License (Required)
Work Location: In person