Job Description

Business Unit: Otto Bock Patient Care, LLC
Location:
Rochester Hills, MI, US, 48309-3660
Contract Type: regular
Scope of employment: full-time
Contact Person: Lisa Castro
Contact Information:
Job ID: 8064

Summary Statement

---------------------



Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76yrs strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry.





We are currently looking for a hybrid Verification of Beneftis & Prior Authorization (VOB & Auth) Coordinator to be responsible for the accurate and timely completion of prior authorization requirements for our clinics in Michigan. This person will also support verification of benefits as needed.

Duties & Responsibilities

------------------------------


Perform insurance verifications and authorizations for orthotic and/or prosthetic devices to ensure coverage for each code used for each device ordered for a patient. Collaborate with other team members and communicate requirements pertaining to their patient's insurance coverage. Communicate accurate benefits to the patient or applicable customer. Explain co-insurance and deductible amounts to patient or applicable customer and collect if possible. Process all authorization requests that are required by the patient's insurance carrier through live communication via phone with carrier's or using insurance carrier online portals to obtain the most up to date benefit information. Create patient account profile in the Medical Record system, manage the collection of medical documentation required to secure authorization for patient cases across all offices, and update patient file with appropriate notes accordingly. Communicate any changes in requirements for verification or authorization by insurance carriers to manager for training and compliance updates. Answer calls in a timely and professional manner and provide excellent customer service. Participate in training programs for continuing learning and development. Comply with Corporate Compliance and HIPAA responsibilities. Observe and communicate to management any opportunities to streamline processes and improve efficiency in day-to-day operations. Perform other duties and special projects as assigned.

Qualifications

------------------


Outstanding verbal and written communications skills. Exceptional organizational skills. Strong computer skills and minimum typing of 45 WPM High school diploma or equivalent required; Associate degree in a relevant field preferred. 2 years of insurance verification and prior authorization experience, preferably with orthotics, prosthetics and/or durable medical equipment industry. Experience with HIPAA regulations, Medicare, and insurance carrier websites. perience utilizing Healthcare Common Procedure Coding (HCPCS) and International Classification of Diseases (ICD) 10 billing codes helpful.

Benefits

------------


Medical Vision Dental Health savings accounts with employer contribution Flexible spending account options Company-paid life insurance policy Paid time off Company holidays Floating holidays 100% company-paid short & long-term disability 401k match up to 3.5% DailyPay by ADP

Diversity at Ottobock

-------------------------


We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified.

Your future at Ottobock

---------------------------


Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988.

Apply now!

Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy.


Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application!