Job Description

Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.



What we need...

We're looking for an experienced IT Infrastructure Manager to lead our corporate infrastructure operations and ensure the stability, security, and performance of mission-critical systems. In this role, you'll oversee VMware and Cisco UCS environments, guide a talented technical team, and drive process improvements that support scalability and reliability. If you thrive in a fast-paced environment, have strong leadership skills, and deep technical expertise, this is an opportunity to make a significant impact.

What's in it for you...

COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including: Hybrid schedules and ample paid time off allowing you work/life balance and flexibility Customized training and onboarding to support you in your first year at COCC Robust employee development programs aligned with career pathing objectives Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets Generous PTO offerings, benefits and competitive compensation On-site fitness centers, wellness incentives, and lifestyle spending accounts Tuition Reimbursement One-on-one career coaching DEIB initiatives championing inclusion and encouraging you to bring your whole self to work Financial planning assistance with certified professionals Peer recognition programs

What you'll do...

Assist with infrastructure planning, maintenance, and troubleshooting. Monitor systems and take corrective action to maintain security, stability, and performance. Work with vendors to resolve issues promptly and keep management informed. Install, configure, and maintain hardware, software, and patches. Provide support for platforms as required. Lead and guide the team to complete projects and deliver results. Oversee VMware vSphere and VMware View architecture, storage, and network components. Manage Cisco UCS and enterprise hardware (Dell, HP, IBM). Implement and maintain security controls and disaster recovery frameworks. Perform system performance tuning, monitoring, and fault tolerance. Respond to ticket requests and participate in 24x7 on-call rotation. Drive process improvements, standardization, and automation initiatives. Coordinate with business units on technology deployments and strategic implementations.

What you'll bring...

Bachelor's Degree in Computer Science, IT preferred but will consider appropriate work experience and/or certifications 8+ years of hands-on Corporate IT/Network Support experience with strong troubleshooting skills. Extensive experience with VMware vSphere/View and Cisco UCS. Hardware installation and maintenance experience (Dell, HP, IBM). VMware certification (e.g., VCP) strongly preferred. Strong written and verbal communication skills with the ability to interact at all levels. Leadership experience, including team development and project management. Ability to prioritize tasks in a high-pressure, fast-paced environment. Familiarity with disaster recovery planning and change control processes. Proficiency in monitoring tools and automation frameworks.

Salary range for this role is:

$111,500K-$185,800K



Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you.