Job Description

Job Title: VITA Site Coordinator


Salary Range: $25/hour for 10 hours/week, 15 weeks (January through April)

Business Unit: Community Impact & Equity Home Department: Community Investments Worker Category: T - Temporary; P - Part-time FLSA Code: N - Non-exempt EEOC Job Classification: 5 - Admin Support Workers Standard Hours: 20 Pay Grade: 3 Granted Funded Date: NA

Note: this position is a temporary position offered annually for 15 weeks, running January through April, with close out time after tax season ends

About United Way of Rhode Island:


Our vision is a Rhode Island where every individual in each community has an equal opportunity for justice and prosperity. Since our inception in 1926, the United Way of Rhode Island has effectively moved people from crisis to stability while working to shore up the systems that provide support across the community. When called to action in the face of a global pandemic, we proved that we were built over the last 95+ years to be uniquely equipped to effectively harness resources from government, corporations, nonprofits, and individuals to address the many significant crises affecting all of us.


The pandemic spotlighted how the war on poverty during the past 50+ years has not created opportunity and prosperity for all community members. In particular, where you live and the color of your skin can make it challenging to live, learn, and thrive in Rhode Island. That is why, we're committed to a mission of uniting our community and resources to build racial equity and opportunities for all Rhode Islanders.


To deliver on our goals we must go "deep, rather than wide," with investments and partners to target the root causes that have thwarted Rhode Island's ability to thrive. We serve all Rhode Islanders in need by tackling Rhode Island's great challenge:


Reversing the racial inequities that have plagued Rhode Island's Black, Brown, and Indigenous communities for generations.


That means we are applying all our assets and approaches, including delivery of direct services, strategic community investments, advocacy, and coalition-building to create a better Rhode Island for all. We are applying these tools in the following areas of need:

Lift United: We invest in affordable housing, improve care coordination, and expand access to adult education and job training opportunities. We also support the growth and stability of women- and minority-owned businesses. Achieve United: We work to ensure that all Rhode Island children walk into the classroom ready to learn. This includes increasing literacy levels and expanding access to after-school and out-of-school-time learning programs. Invest United: We build nonprofit resiliency and sector leadership development through our Invest United pillar. We empower donors, engage corporations, and connect Rhode Islanders with giving and volunteer opportunities. Advocate United: Through research and public policy, we drive systemic change through our Advocate United pillar. And, because democracy is not a spectator sport, we train Rhode Islanders to be advocates and work to increase voter turnout.

Summary: The VITA Site Coordinator is responsible for coordination, promotion and delivery of a UWRI VITA (Volunteer Income Tax Assistance) program site. This position works with a diverse cross-section of our community including volunteers, clients and partners, so strong communication skills are required. This is a seasonal, temporary position.

Duties & Responsibilities:

Provide leadership, support and quality oversight of the UWRI VITA tax site, ensuring compliance with all IRS site guidelines, protocols and confidentiality policies Successfully complete IRS site coordinator training and certification and certify at the Advanced level Recruit and oversee training for all volunteers, including volunteer tax preparers, following IRS requirements Answer questions and provide information on tax law, tax returns and VITA procedures to tax preparers and clients to facilitate the completion of tax reporting Conduct a quality review (QR) on each and every return prepared by volunteers, assist volunteer preparers when needed to complete an accurate tax return. Correct any errors or rejected returns, contacting the taxpayer when needed and assisting with paper filing if electronic filing is not possible Verify that all tax returns are electronically filed with the IRS in a timely manner, reviewing acknowledgements Ensure that the site operates as scheduled and with adequate volunteer coverage, supplies, tax materials, and equipment Communicate clearly and efficiently, verbally and in writing, with a diverse cross-section of our community. Plan and implement end of season appreciation for volunteers' service Assist with compiling post-season reports for end-of-season wrap-up and evaluation

Knowledge, Skills, and Abilities:

A minimum of a high school diploma or equivalent required; college education a plus Knowledge of RI state and federal income tax filing and familiarity with tax software Strong customer service skills, with demonstrated ability to work with various socio-economic groups, including people in crisis and transition Knowledge of basic computer hardware and software applications, virtual platforms, email, Internet and Microsoft Office and Teams Ability to work independently Ability to work varied hours including evenings and weekends Valid driver's license and insured vehicle, with the ability to transport site supplies to multiple locations as needed Fluent in Spanish is a plus

Disclaimer: This job description is intended to convey the essential functions of this position and it is not intended to be an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Core Values:

United Way of Rhode Island is looking for candidates who demonstrate their ability to carry out its core values as follows:

Impact through equity - place equity at the center and emphasize it while building new corporate relationships and reinforcing existing ones. Respect and value all - is an active team player who builds and fosters internal and external collaboration and partnerships. Seeks input and feedback while also sharing ideas. Lead with a growth mindset - commit to continued growth and process improvements across United Way of Rhode Island's existing and new resource portfolio. Be a legendary partner - create and foster inclusive interpersonal skills. Strive for excellence - demonstrates and utilizes proven and emerging human resource practices. Understand each employee's unique and valuable role in achieving the Live United mission.

United Way of Rhode Island is an equal opportunity employer and we encourage members of traditionally underrepresented communities to apply.