MINIMUM/ESSENTIAL QUALIFICATIONS

• Bachelor\xe2\x80\x99s degree in social work or related field plus two years of experience or equivalent combination of education and experience totaling 6 years.
• Fluency in Spanish, Somali, Hmong, Vietnamese, Karen, Cambodian or Lao
• Flexible schedule may include evening or weekend hours at times. Must have a valid driver\xe2\x80\x99s license, vehicle, and vehicle insurance that meets the limits prescribed by CUHCC.
• High-level communications skills in written and spoken English.
• Excellent customer service skills.
• Ability to work with patients and staff from diverse cultures, languages, and backgrounds.
• Capacity to lead and wor on a team and make positive contributions to the team.
• Computer skills: Microsoft Office experience and ability to learn and effectively utilize clinical documentation system.

PREFERRED QUALIFICATIONS

• Experience establishing partnerships with multiple agencies.
• Experience being self-directed in carrying out program goals.
• Experiencing working with people from diverse ethnic and socioeconomic backgrounds.
• Hmong fluency preferred.

JOB DESCRIPTION \xe2\x80\x93 VICTIM ADVOCATE

OVERVIEW
CUHCC\xe2\x80\x99s mission is to seek health equity in our community by advancing the well-being of diverse people. This position provides advocacy and outreach services for Sexual Assault / Domestic Violence within the Community Mental Health Department at CUHCC.

REPORTING RELATIONSHIPS
This is a non-supervisory position and there are no positions reporting to this position.
The position is funded through a grant from the Office of Justice Programs, State of Minnesota.

ESSENTIAL FUNCTIONS & PERCENTAGE FOR EACH FUNCTION
Provide direct advocacy services

• Crisis Intervention: Assess and assist patients identified as experiencing domestic or intimate partner violence in navigating crisis situations. This includes connecting patients to crisis resources, such as domestic violence shelters, COPE, and emergency services.
• Safety Planning: Develop safety plans with victims around prevention of future abuse, communication methods with outside supports, and plans for leaving abusive situations. Assess for patterns of power and control, and develop plans around these patterns to mitigate risks.
• General Services: Provide transportation and referrals to safety and/or emergency housing for victims who request assistance. Provide information and/or rides to food resources. Provide crisis counseling for immigrant and refugee women. Assist women/victims in developing and implementing a personal safety plan.
• Information and Referral: Provide clients with necessary information and referrals to services such as free legal assistance, services for children, connections to medical services, transitional housing and information on victim reparations. Provide follow-up counseling by phone or in person.
• Court Related Advocacy Services: Provide transportation to court; assist with arranging child care services, assistance with vulnerable adult and child abuse petitions. Provide assistance filing temporary restraining orders and provide emotional support during court procedures.
• Legal Advocacy: Provide legal advocacy to victims of SA/DV. Advocates will help fill out victims\' reparations as well as provide referrals to Legal Aid and CUHCC\'s on-site legal clinic.
• Support Groups: Plan and conduct peer support groups for patients engaged in DV advocate services. This can include activities to foster social connection, build community, learn new skills, and share knowledge.

Staff development

• Attend trainings as assigned. Trainings will be in areas of interest and professional growth for the staff such as impact of trauma, therapeutic interventions, mental illness, family health and functioning, victim\xe2\x80\x99s rights and services, and cross-cultural communication.
• Staff Development/Supervision: Consult with supervisor, peer advocate or behavioral health and/or medical providers as needed to manage client issues.
• Training and Onboarding: provide training and onboarding to new victim advocate staff, and conduct shadowing sessions with student learners and new staff in other roles at the clinic.

Community Education and Outreach

• Distribute outreach materials at community education and professional education events as assigned.
• Create and conduct presentations on domestic violence, sexual assault, and related topics to CUHCC staff and other agencies to spread awareness and build community connections.
• Sit on panels and community outreach events, answer questions regarding domestic violence and sexual assault, and represent the clinic to the broader public.
• Build and maintain relationships with other community organizations that provide culturally relevant legal, mental health, housing supports, shelter, and other related services.

Maintain Partnerships with other Agencies

• Partner with various social service agencies and DV/SA advocacy providers to exchange referrals, share program information, and provide outreach information to people who have been victims of DV/SA.

Reporting

• Report key metrics as required by grants and CUHCC policies. Complete evaluations, meet with the funding agency representatives, and administer surveys to clients. Provide written reports and summaries of key metrics, milestones, and achievements periodically for grant reporting and accountability.

CUHCC reserves the right to change or add duties to this position consistent with the job classification. A criminal background check is required for this position. CUHCC serves nearly 11,000 patients a year through over 55,000 visits annually. The patient population comes from over 12 different racial and ethnic groups that span five continents. CUHCC\xe2\x80\x99s mission is to seek health equity in our community by advancing the well-being of diverse people. Candidates must be able to adapt behaviors to others\xe2\x80\x99 styles; interact with people who have different values, cultures, or backgrounds; be of service to difficult people; optimize the benefits of having a diverse workforce. Teamwork is an essential skill to promote synergy within the organization. Candidates must be able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit. Candidates must have excellent communication skills and be able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well. Staff is expected to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs. Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume. Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section. To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647). The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds. The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University\xe2\x80\x99s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax
The University of Minnesota, Twin Cities (UMTC) The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation\'s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.