Job Description

Detroit, Michigan
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Vice President of Hospitality is responsible for providing leadership, oversight, and integration of all directives developed through the Hotel and F&B Strategy CoEs for the assigned property Hotel and F&B Divisions. In Collaboration with the CoEs, will execute on the strategic direction of the Hotel and F&B functions, encompassing Front Office, Front Services, VIP Services, Group Reservations & Services, Spa & Salon, Housekeeping, EVS, Pool, all F&B areas, and if applicable VIP Services. Accountable for the oversight and leadership of all staffing, Guest Service Initiatives and Employee Engagement, and ownership of all profitability of Hotel and F&B Divisions.
THE DAY-TO-DAY:

• In collaboration with the Hotel Strategy and F&B CoEs, responsible for implementing strategic Initiatives provided by the CoEs to ensure execution and sustainability at their property
• Owns execution for implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all hotel and F&B staff to ensure full compliance
• Drives employee engagement for the hotel and F&B divisions utilizing the tools provided and through coaching, training, and development
• Provides leadership and direction to maintain and improve the guest experience within the Hotel and F&B divisions, consistent with the company's service standards
• Utilizes resources provided by CoE's to drive financial success to include managing sales, driving profits, managing labor, and controlling expenses

THE IDEAL CANDIDATE:

• The ideal candidate holds a bachelor's degree (preferred) and has 6+ years of relevant experience, including a minimum of five years in a hotel environment with demonstrated success in managing large teams and driving operational excellence in a resort setting.
• They possess comprehensive knowledge of hotel operations, including service optimization systems, brand implementation, cost control, and regulatory compliance. This individual excels in strategic planning and execution, leveraging best practices and financial acumen to meet and exceed business objectives.
• They are a collaborative and influential leader who fosters cross-functional partnerships to achieve organizational goals. Known for their ability to engage, develop, and mentor teams, they create a culture of accountability, consistency, and excellence aligned with brand and service standards.
• Overall, this candidate demonstrates strong organizational leadership, strategic thinking, and operational expertise, ensuring the successful direction of hotel operations and sustained business performance.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:
Are you ready to JOIN THE SHOW? Apply today!

Skills Required