Job Description

The VP, Clinical Organ Operations works closely with the President & CEO, the Chief Administrative Officer and General Counsel, the other VPs, Senior Directors, Directors and Managers throughout the service area. This position directly oversees Clinical Organ Donation Services (ODS), including the Referral and Organ Optimization and Surgical Recovery and Utilization departments. In conjunction with the CEO, the VP, Clinical Organ Operations works collaboratively with the Surgical Organ Recovery Specialists (SORS) and is accountable for integrating these functions to maximize donation and foster interdepartmental collaboration throughout LifeCenter Northwest (LifeCenter). In addition, this position serves as an integral member of the Executive Team and the Senior Leadership Team (SLT) providing clinical leadership, analysis, and strategy development and oversight to drive improved donation outcomes.




In this role, the VP, Clinical Organ Operations is responsible for all matters overseeing the clinical organ donation process from initial referral through case completion including donor management, recovery and utilization of organs for transplantation, education, and research, and related matters such as donor data submission. Responsible for planning and executing programs that maximize donation and transplantation, and that ensure compliance with regulatory and accrediting bodies and improve performance of organ donation services. Works closely with Quality Department on performance improvement efforts.

ESSENTIAL JOB FUNCTIONS

Administrative Responsibilities

Guides leadership of Clinical ODS teams by providing direction to accomplish organizational initiatives and individual department specific goals, aimed at increasing organ transplantation, and optimizing tissue recovery. Oversees staffing and deployment of divisional resources to ensure appropriate staffing of all clinical donation teams to enable optimal donation outcomes. Oversees the entire clinical ODS operations ensuring alignment of departmental resources and processes. Serves as a member of the Executive Leadership Team as a mentor and support for other leaders in the organization. Along with the Executive Leadership Team, provides direction to implement new initiatives in clinical ODS. Develops the budget for areas of responsibility and is accountable for meeting the revenue and expense targets, including explanations of any major variances. Provides oversight of donation activity throughout LifeCenter's Donation Service Area (DSA). Supports and leads clinical ODS leadership in promoting a team environment and culture to support integrated approaches organization wide to achieve goals. Represents LifeCenter both internally and externally in a leadership capacity. Participates in both Advisory Board and Governing Board meetings with a primary focus on clinical organ donation performance. Promotes the mission and strategic goals of LifeCenter by participating in associations and programs aimed at maximizing organ and tissue recovery and transplantation. Actively fosters collaborative relationships with key hospitals, transplant, and other organ procurement organization (OPO) staff members to ensure effective communication and workflow throughout the organ donation process. Maintains knowledge of all current associations and regulatory agencies, including but not limited to: Association of Organ Procurement Organizations (AOPO), Organ Procurement and Transplant Network (OPTN), United Network for Organ Sharing (UNOS), American Association of Tissue Banks (AATB), Food and Drug Administration (FDA) and Centers for Medicare & Medicaid Services (CMS). Fosters an organizational culture based on collaboration, transparency, support, and feedback. Is responsible for staff utilization, for effective staff scheduling and for controlling related expenses. Maximizes collaboration across all clinical and donation teams to promote more shared organ/tissue donors.

Quality Responsibilities

Ensures compliance with established quality assurance standards as well as local, state, and federal regulations; and OPTN policies relating to organ procurement to demonstrate commitment to quality. Works in concert with the Quality Department and others to reduce risk and ensure quality processes are in place. Is responsible for continuous process improvement. Develops measures of success and utilizes data to improve processes and overall performance outcomes.

Clinical Responsibilities

Working in close collaboration with LifeCenter clinical ODS leadership providing oversight for the direction of effective organ donation programs with external partners to maximize the number and quality of recovered and transplanted organs. Oversees performance and ensures compliance for utilization and recovery/perfusion (OPTN/UNOS, CMS, AOPO, OSHA, and internal standards), partner with Quality on audits and regulatory readiness. Partners with Medical Directors, Surgical Director and Medical Advisors as needed to ensure staff have the expert resources available and appropriately engaged to support optimal donation outcomes.

Supervision

This position is accountable for the direction and strategy for assigned division and responsible for the direct oversight of the leadership for those departments. As a result of responsibilities and expertise, will provide direction to various individuals within the organization. This position is a member of the Executive Leadership Team of LifeCenter Northwest and has influence interdepartmentally as well as cross functionally.

Other Responsibilities

Participates in, and may lead, employee committees and events. Ensure full compliance with applicable laws, regulations, accreditation standards, and internal policies/procedures.
KNOWLEDGE, SKILLS, ABILITIES

Knowledge of hospitals, medical examiner, and other relevent health care systems Ability to navigate complex and evolving healthcare environments Knowledge of regulatory requirements (e.g., AOPO, OPTN, UNOS, AATB, FDA, CMS). Ability to respond effectively to regulatory changes and operational challenges Ability to create and lead high-performing teams and achieve results. Knowledge of strategic planning, budget development, and implementation of operating plans. Ability to support diverse teams and foster inclusive organizational culture Ability to engage effectively with communities and stakeholders across a multi-state service area Ability to juggle multiple responsibilities and be flexible as needed to achieve goals. Ability to analyze and use data to drive decision-making and action planning. Skill in public speaking and stakeholder engagement Skill in cross-functional collaboration and relationship-building Ability to lead complex, multi-site initiatives

BEHAVIORAL REQUIREMENTS

The employee in this position must uphold the core values of LifeCenter; these include:

Integrity

: We are trustworthy, reliable, respectful, and accountable.

Collaboration

: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.

Courage

: We take personal responsibility and face challenges head-on.

Service

: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.

Physical Activities/Requirements

Travel is essential to this position; consequently, the employee must be prepared to travel by automobile and airplane. Position functions while sitting and standing, use of keyboard, telephone, and specialized office This position requires the ability to effectively operate phones, computers, and other office equipment. The individual must have the ability to communicate clearly in English to accurately convey information and be able to hear at normal speaking levels both in person and over the phone. Specific vision abilities required by this position include close vision and the ability to adjust focus. Generally, working conditions do not require exposure to hazardous materials nor extremes in health and safety hazards. Work is normally performed in an office or hospital setting, as well as other business environments. The employee is required to move up to 25 pounds with or without assistance.

ANTICIPATED TIME COMMITMENT

Because of the nature of this position, the incumbent may need to work outside of regular business hours, including evenings and weekends, sometimes without advance notice.

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

A Bachelor's Degree required / Master's Degree in relevant discipline preferred. Additional coursework/training in communication, leadership, and management preferred. At least 10 years of relevant work experience in Clinical Organ Donation Operations, or similar experience required Work experience in an OPO, with proven results, required. At least 3 years' management experience at senior level is required. Proof of COVID-19 vaccination or applicable medical or religious exemption will be required as a condition of employment upon offer. LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans: life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be found at https://lcnw.org/about/employment-opportunities/.




The pay range for this role is provided above. Where a candidate's compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation.




This position is eligible for additional compensation to the base pay rate in the form of the Management Incentive Compensation Program.


LifeCenter Northwest is proud to be an Equal Opportunity Employer.