Responsibilities:
- Greet and welcome clients and their pets with a friendly and professional demeanor
- Schedule appointments and manage the veterinary clinic's calendar
- Answer phone calls and respond to inquiries from clients
- Collect and update patient information, including medical history and insurance details
- Maintain cleanliness and organization of the reception area and waiting room
- Process payments for services rendered and handle financial transactions accurately
- Utilize veterinary terminology to accurately communicate with clients and staff members
Requirements:
- Previous experience working in a veterinary clinic or animal care facility is preferred
- Knowledge of pet care, dog training, equine, animal husbandry, and aseptic technique is a plus
- Strong communication skills, both verbal and written, to effectively interact with clients and team members
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Proficiency in using computer software for scheduling appointments and managing client records
- Excellent customer service skills with a compassionate approach towards animals and their owners
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Experience:
Animal hospital: 2 years (Required)
Language:
Spanish (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Ability to Commute:
Norwalk, CA 90650 (Required)
Ability to Relocate:
Norwalk, CA 90650: Relocate before starting work (Required)
Work Location: In person
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