Job Description

At Sedgefield we are building careers that our team members' love. We are passionate about serving our patients, their families, and are committed to doing it better every day. We take pride in our extraordinary patient care, our professionalism, our caring and supportive communication style, and our dedication to the long-term health and well-being of our patients and their families. If you are someone who works well in an environment that fosters mature, professional, highly collaborative, and productive relationships, we may be the perfect fit for you. If you are a person of deep values, integrity, efficiency, friendship, have a caring attitude, and most important, a sense of humor, we must meet. This is the right position for someone who is interested in growing within a dynamic environment, who has initiative and is extremely dependable and on time, loves being part of a team, and who feels more like family than a work associate. Resilience is key as the days are never boring and always filled with uncommon and unusual events created by our patients and their owners.

What will you be doing? The CSR will answer phones, guide clients with medical questions to the appropriate answer, whether with personal knowledge or by passing the question to the medical team. You will be responsible for gathering client information, entering data into our veterinary specific software (Pulse), making appointments, calling clients for services, selling veterinary specific food and products, building relationships of trust with clients and promoting the services of our doctors. You must be skilled in the use of multi-line phones, computers, email and text. You are responsible for balancing the cash drawer and making change, preforming credit card transactions, restocking products and food and collecting payments. Most of your day will be working face to face with clients and answering phones. Other duties are assigned as needed and special projects are also possible.

Previous experience working in the veterinary medical field is required.

Pre-screening drug tests and background checks are mandatory.

If growing in a supportive, caring, dynamic environment where your skills and contribution can save lives and contribute to elevating the quality of care for pets and their owners, please submit a resume and cover letter here stating why you are best suited for this position. We look forward to hearing from you, and are excited to meet you!

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k) matching Employee discount Paid time off
Experience:

Customer service: 1 year (Preferred) Veterinary: 1 year (Preferred)
Shift availability:

Day Shift (Required)
Ability to Commute:

Greensboro, NC 27407 (Required)
Work Location: In person