Job Description

Got Great People Skills? Talk to Us!

Generous benefits! Supportive team atmosphere! Rewarding opportunity to assist pets and their owners!
Shelburne Veterinary Hospital has an opening for an experienced, full-time

Veterinary Customer Service Representative

. Our talented team of animal lovers provides exceptional care to our patients and a positive experience to our clients in a supportive team environment, with an emphasis on staff education and skill development.

We're looking for an enthusiastic, energetic team player who can problem solve and communicate effectively in a fast-paced environment. Other qualifications are:

Strong communication skills in person, in writing and by phone Ability to problem-solve and contribute to solutions in a constructive way

Minimum of 1 year of medical reception experience required

Initiative and desire to help others when needed Well organized and professional; ability to shift priorities as needs change
We offer competitive compensation and a comprehensive benefits package.

Job Details:

Full-time year-round position Monday - Friday with rotating Saturday hours Answer phone calls and client emails, schedule patient appointments, greet clients, check out clients at the conclusion of appointments and process payments, organize and send medical information upon request. Function positively, efficiently and professionally in a fast-moving and high-stress environment Work effectively with other staff to include veterinarians and technical staff as well as Customer Service Representative Team

Benefits:

Employee discount Medical, dental and vision insurance Life, accident and short-term disability insurance Paid time off, including holiday, vacation and sick time Professional development assistance Retirement plan with employer match Uniform allowance

Schedule:

8-hour shift Monday to Friday Rotating Saturday availability required

Physical Demands:

Requires sitting, standing, kneeling, lifting, restraining, walking, speaking, hearing ability, visual accuracy, repetitive motions, fast reflexes. Ability to lift at least 25lbs.
Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid sick time Paid time off Professional development assistance Retirement plan Uniform allowance Vision insurance
Experience:

Medical receptionist: 1 year (Required)
Work Location: In person