We are a growing, three doctor small animal practice in Sparks, NV looking to add a Receptionist/Assistant to our team. We love to learn, and we strive for excellence in patient care. We are looking for an individual who is detail oriented, compassionate, hard-working, and thrives under pressure.
Responsibilities
Answer multiple phone lines
Greet clients
Check clients in/out
Schedule appointments
Create estimates
General cleaning of department
Print forms & brochures
Take prescription requests and messages
Triage emergencies
Follow-up calls from previous days appointments
Answer questions and problem solve for clients
Discuss various specials, recommendations & services with clients
End of day closing
Payment handling
Communicate with all departments and personnel
Make and utilize puppy/kitten and new client packs
Scan forms into medical record
Notate all client communication
Respond to emails and text messages
Client education
Take radiographs and monitor anesthesia
Clean cages and weigh animals
Sterilize equipment and clean examination tables and rooms
Restrain animals during examinations or vaccinations
Soothe upset or frightened animals
Administer medication prescribed by Veterinarians (e.g. by mixing it with food)
Observe animal behavior or health condition and report to the Vet
Help in cases of emergencies
Taking patient history and getting basic vitals
Keep accurate records and logs
Advise pet owners on nutrition and healthcare
Skills
Multi-tasking
Dependability
Work in fast paced environment
Excellent written and verbal communication skills
Patient and caring personality
Comfortable being around animals (cats and dogs)
Ability to remain calm and collected when handling emergencies
Positive, outgoing personality
Ability to follow instructions
Detail oriented, hardworking, self-starter
Ability to meet the physical demands of the job (e.g. lift up to 40 lbs, sitting and standing for long periods, etc.)
Proven experience as a Veterinary Assistant or similar position working with animals (preferred)
High school diploma; a certificate from a Veterinary Assistant program is a plus!
Benefits
Health Insurance
Vision & Dental Insurance
401k Retirement Benefits with Employer Matching
Supplemental Insurance
Scrub Allowance
Yearly Paid Time Off
Product and Service Discount
Staff Bonus Program
10-hour shifts, with weekends off!
At Advanced PetCare of Northern Nevada our motto is Love You More! This is what we strive to do for our patients and clients every day. We can't wait to have you join our team! For more information, check us out at apcnv.com.
Pay: $15.00 - $17.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
Work Location: In person
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