Job Description

Full Time Veterinary Assistant/Client Service Representative opening at progressive privately owned facility in Sioux Falls, SD

Why should you join our team at Faithful Friends Veterinary Care?

We are dedicated to improving lives, and do so through direct and honest communication, accountability, compassion, enthusiasm, progress, and teamwork. We are committed to providing a caring, collaborative, solution-based approach for our clients and patients.

Faithful Friends Veterinary Care is an independently owned 2.5 doctor practice that is located in Sioux Falls, South Dakota. Sioux Falls is located on the eastern side of SD. The population is approximately 200,000 in the metro area. We provide primary care and refer overnight cases to a local emergency hospital. We are looking for an enthusiastic team player to join our team.

ABOUT OUR HOSPITAL

We are located in a modern building with 5 exam rooms and treatment area Our equipment includes: Digital radiology Digital dental radiographs Complete in-house laboratory, as well as Idexx referral lab Ultrasound capability Therapeutic K-Laser Fully operational surgery suite Fully operational dental table, including digital dental radiographs and ultra-sonic and high speed drill dental equipment Electronic medical records Complete pharmacy - large inventory of established pharmaceuticals as well as many of the latest developments DVMax management program with computers in each exam room and throughout the hospital
This job will be split 50% client service representative and 50% veterinary assistant duties

PRIMARY JOB RESPONSIBILITIES

Greet and welcome clients when they arrive to the practice Answer and triage phone calls and respond to email inquiries Check-in clients and monitor client flow from check-in to discharge Schedule and confirm appointments for clients and monitor daily schedule and flow Properly update client records at check-in and check-out; Scan records and transfer medical records when requested Responsible for payment processing, balancing the till and ensuring accurate payment records Provide compassionate patient care Assist the veterinarians and other veterinary staff in animal restraint and use veterinary software for documenting medical notes Obtain laboratory sample collection, process and possibly interpret results (fecal/parasite analysis, ear cytology, skin cytology, urinalysis, blood smears) Assist in perform diagnostic imaging Fill prescriptions and review directions with clients Process payment transactions and maintain proper documentation in the electronic medical record.

Benefits:

Competitive salary Medical insurance Paid time off for full-time employees 401(k) plan (after 12 months) Continuing education allowance for licensed technicians Great pet benefits
Job Type: Full-time

Pay: $30,000.00 - $35,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off
Work Location: In person