Job Description

Job Title:

Valet Parking Attendant

Location:

Oscar G. Johnson VA Medical Center, Iron Mountain, MI

Schedule:

Monday through Friday, 7:00 AM - 5:00 PM (excluding Federal Holidays)

Reports To:

On-Site Supervisor / Contract Manager

Job Summary:

Valet Parking Attendants will provide courteous, efficient valet parking services exclusively for VA patients. Attendants are responsible for greeting patients, safely parking and retrieving vehicles, maintaining secure custody of keys, and ensuring a clean and organized valet area. This position is vital in enhancing patient experience by alleviating parking congestion and improving traffic flow on campus.

Key Responsibilities:

Greet all arriving VA patients courteously within 10 minutes of arrival. Issue claim checks and assist with valet parking and vehicle retrieval. Safely operate vehicles with both automatic and manual transmissions. Park vehicles in designated valet areas or alternate locations as directed. Maintain control and security of vehicle keys at all times using secure valet booths/cabinets. Return vehicles promptly within 10 minutes of request and assist in positioning for patient departure. Monitor traffic flow, report unsafe conditions, and liaise with VA Police in emergencies. Support patients with wheelchairs or carts but do

not

assist them in or out of vehicles. Enforce a strict "No Tipping" policy and maintain professional appearance at all times. Participate in VA-mandated training, including safety, patient mobility, and emergency protocols.

Requirements:

Must pass a criminal background check and drug screening. Valid driver's license with clean driving record. Ability to operate both manual and automatic transmission vehicles. Strong customer service and communication skills. Must wear company-provided uniform with visible ID badge. Must attend facility orientation and annual refresher training. Ability to stand and move continuously for extended periods.

Additional Duties:

Maintain cleanliness of valet area by sweeping and removing debris. Set up and take down valet signage and traffic cones daily. Assist with special events by adjusting staffing as needed. Report all incidents (accidents, violations, or damages) to the Supervisor and VA COR. Complete and submit accurate monthly reports on valet activity.
Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Work Location: In person