Job Description

Billing Clerk Opportunity

Job Title:

Billing Clerk

Department:

Utilities - Water Billing

Reports To:

Utilities Director

FLSA Status:

Non-Exempt

SUMMARY

Collect payments and provide customer service to visitors in the Utilities Department

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Collect water and sewer payments



Generate work orders from customer requests



Print and mail invoices to customers



Send work orders to replace meters as needed and make changes to current orders in progress



Assist with telephone calls, mail and drive-thru window



Assist customers with billing questions



Reports daily activities to the billing manager

SUPERVISORY RESPONSIBILITIES:

NONE

Miscellaneous Information

EMPLOYMENT WITH THE CITY OF SOUTHAVEN REQUIRES: - A satisfactory check of references. - A medical examination may be required and may be considered before any appointment can be finalized; and may require a laboratory test for alcohol and substance abuse. - Federal law requires that the selected candidate provide proof of identity and employment eligibility. (E-VERIFY) - All City of Southaven employees must receive their payroll check through direct deposit as a condition of employment.