Job Description

The City of Seaside is seeking a detail-oriented, customer-focused

Utilities Clerk

to join our Finance Department team. In this role, you'll help manage utility billing and customer accounts for water and sewer services, while providing friendly front-line support to community members and internal teams. If you enjoy working with numbers, solving problems, and supporting a welcoming public service environment, this may be the perfect fit for you!

What You'll Do:

Utility BillingAccount Support

- Maintain records for approximately 3,600 water and sewer accounts, process meter readings, issue accurate monthly bills, and support service changes.

Accounts Receivable Management

- Process payments, record transactions, prepare deposits, and assist with collections for both utility and non-utility accounts.

Customer Service

- Respond to billing inquiries, help customers understand charges, set up payment plans, and assist with service requests in person, by phone, and by email.

Cross-Department Collaboration

- Work closely with the Finance Director, Public Works staff, and others to ensure account accuracy and smooth operations.

RecordsReporting

- Ensure account documentation is complete and updated while supporting routine reporting and reconciliation tasks.

What We're Looking For:

High school diploma or equivalent required 2+ years of clerical, accounting, cashiering, or utility billing experience Strong Microsoft Office (Excel/Word) and data accuracy skills Excellent communication, customer service, and problem-solving abilities

Why Work With Us:

Be part of a mission-driven team serving the Seaside community Consistent weekday schedule (primarily 8 a.m. - 5 p.m.) Growth opportunities through training and cross-coverage experience Competitive wage range:

$28.24 - $34.33/hour

(Pay Grade G38) Full benefits package: medical, dental, vision, retirement, paid leave, floating holidaysbirthday off

Ready to apply?

Join a team that values accuracy, service, and community relationships. Your work will help keep essential services running smoothly for the residents and businesses that call Seaside home.