Job Description

Overview:

Box Office Representative

It is the responsibility of the Box Office Representative to provide a high level of customer service when performing ticketing services.

Responsibilities:
Assist in the prompt and accurate scanning of tickets for guests entering/exiting the entertainment and events venues Apply and check wristbands and other credentials for guests entering/exiting the entertainment and events venues Provide prompt, accurate, and friendly seating assistance to guests entering the entertainment and events venues Assist management and guests in resolving problems and immediate needs during shows and events within approved policy standards Provide guests, teammates, and vendors with accurate information Responsible for selling and distributing show tickets for concerts and events Maintain accurate bank balances Ensure control and protection of company assets through verification and documentation of transactions and area cleanliness, including cash banks, credit card scanners, computers, ticket scanners, flashlights, radios and office space/furniture Assist in the setup and removal of stanchion ropes, floor signage, counter signage, chairs, and podiums Available and willing to work irregular hours deemed necessary for business levels, including night and weekend shifts

Qualifications:
Minimum one year of relevant experience in guest services or hospitality High school diploma or GED equivalent


Posted Salary Range: USD $12.00 - USD $12.00 /Hr.