Job Description

The JPMorgan Private Bank Client Center is a meeting facility designed to welcome clients and other guests into a private and sophisticated environment. As the Client Center Management Team our primary role is to create a first class experience. By providing exceptional service with the utmost attention to detail we ensure that all client needs are met to encourage a warm and comforting environment. The New York Client Center is comprised of 36 private meeting rooms accommodating varying event sizes. In this space we are welcoming clients into our home as part of the J.P. Morgan family.

Job Responsibilities:

This role will assist with the daily operations of the New York Client Center (390 Madison). Responsibilities will include (but are not limited to):

• Greet clients as they enter the center and provide excellent service
• Oversee meeting room reservations via Event Management System (EMS)
• Liaise with internal and external partners such as catering, security, audio visual team, events team and facility teams
• Organize and execute events and evening receptions
• Solicit feedback and assist in surveying client experience
• Compile daily, monthly and quarterly usage reports
• Administrative tasks such as: invoice processing, scheduling maintenance service and ordering kitchen/ banquet/ office supplies

Required Qualifications, Capabilities and Skills:

• Bachelor\'s degree
• 2+ years of relevant experience required (hospitality, PR/ marketing, event management, non-profit, service industry, facilities management)
• Exceptional oral and written communication skills with the ability to demonstrate sensitivity and tact
• Precise attention to detail with the ability to multitask in a fast-paced, rapidly changing, high-profile environment.
• Proficiency with Microsoft Office suite
• Flexibility to work early mornings or late evenings as needed

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm\'s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm\'s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York, NY $60,000.00 - $80,000.00

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