Job Description

Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg and Myrtle Creek Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women\xe2\x80\x99s Health, Occupational Health, and school-based telehealth.

Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.

Job Summary: Fast Pace Urgent Care Clinic seeking a RN/LPN/Paramedic to be a key player in our commitment to giving patients the best experience possible, while we provide them the highest quality patient care in our area.

Responsibilities and Duties:

• Ability to communicate effectively, both orally and in writing.
• Administer first-aid treatment and life-support care to sick or injured persons as directed by provider or by signed protocol.
• Obtain patient\xe2\x80\x99s vital signs, medical history, and medications to determine the circumstances of their HPI and to administer emergency treatment if indicated.
• Contributes to assessing patient needs by collecting data, communicating, and recording data accurately in accordance with policy and procedure
• Assesses the nature and extent of illness or injury to establish and prioritize medical procedures.
• Observes records and reports to provider the patient\'s condition or injury. Conveys the treatment provided if performed under protocol delegation and reports any adverse reactions to drugs or treatment.
• Administers drugs, orally or by injection and performs intravenous procedures under a provider\xe2\x80\x99s supervision and delegation in accordance with OSBN guidelines for LPNs & RNs or National/State guidelines for paramedics.
• Sets up and assists for procedures such as pap/pelvic exams, lacerations repairs, I&D abscess, toenail removal, nasal cautery, etc. in accordance with one\'s personal scope of practice, under a provider\'s direction, delegation and/or supervision.
• Performs procedures such as suture removal, ear lavage, phlebotomy, splinting, ace wrap application, etc. in accordance with one\'s scope of practice, under a provider\'s direction, delegation and/or supervision.
• Performs in house lab procedures such as strep, mono, hemoccult, urine HCG, UA dips, etc. in accordance with one\'s scope of practice, under a provider\'s direction, delegation and/or supervision.
• Prepares lab specimens in accordance with UC protocols and MMC lab specifications for specimen collection and submission.
• Assists and cares for others by providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers and patients.
• Gathers pertinent information by observing, receiving, and requesting information from all relevant sources such as pharmacy, PCP, specialty offices, ED notes and family members.
• Must understand how to operate maneuver and navigate, mechanized equipment such as EKG, AED, ZOLL, bladder-scanner, ultrasound etc.
• Ensure equipment is maintained in a safe and clean manner and that cleaning and controls are performed per manufacturers guidelines to ensure accurate results.
• Must seek to understand and perform all essential duties and skills performed by MA\xe2\x80\x99s in the Urgent Care setting.
• Learns all internal flow systems to sustain a smooth, timely flow of patients throughout their visit to expedite patient care.
• Maintains a clean, neat, and safe work environment for patients and staff in accordance with the standards put forth by EFM policy.
• Able to work UC Point Position which requires inputting or reviewing orders, prescriptions, referrals and consults in EHR system as directed by provider in a timely manner.
• Demonstrates understanding of prescription control and prescription refill procedures. Accurately and completely document known allergies in EHR.
• Participates and promotes the economical utilization of supplies.
• Minimizes non-productive time and fills slow periods with activities that meets the future needs of EFM i.e., stocking, copying, organizing, cleaning, etc.

Charge Nurse Duties: (Charge Nurse duties will be added once fully trained on a rotating basis)

• Runs the floor by identifying weaknesses in patient flow and applies interventions to improve the flow of patients through the clinic. Ensures that the Lead MA has scheduled the board correctly and that all positions are covered to enhance and complement patient flow.
• Assists and supports the clinic providers by being a presence on the floor who can intervene and correct patient care issues that are presented by the providers.
• Develops constructive and cooperative working relationships with other charges, lead MA\xe2\x80\x99s staff and other EFM departments by encouraging and building mutual trust, respect, and cooperation.
• Completes all shift paperwork requirements, evaluates employee buckets for documentation completion in EMR and ensures opening and or closing duties are completed at end or beginning of shift.
• Ensures that all access to scheduled medications is drawn in dual custody and that the narcotics log is balanced and reconciled at end of shift. Discrepancies should be noted, and the clinical manager must be made aware of any discrepancies immediately.
• Communicates with and directs employees with respectful, clear, and concise language.
• Communicates with a tone and language that maintains and enhances the self-esteem of other charges, leads, staff and other EFM departments.
• Enforces that all Evergreen policies, protocols, and procedures are followed. Notifies the clinical manager of any policy deviation that occurs.
• Understands that it is the certificate holder or licensees\xe2\x80\x99 responsibility to work within the parameters of the certificate holder or licensees\xe2\x80\x99 legal scope of practice.
• Triages, prioritizes, and executes emergent patient interventions by direct care or by delegation.
• Ensures that patients are treated and evaluated promptly by staff and providers.
• Initiates and executes all existing Nurse/Medic directed protocols that are within the skill set of the Nurse/Medic to expedite high quality patient care.

Essential Functions:

• Customer and Personal Service - Must possess knowledge of principles and processes that enables EFM to provide exceptional patient care and personal services. This includes a patient needs assessment via triage, meeting quality standards for services and striving to exceed the patients\' expectations daily.
• Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Organizing, Planning, and Prioritizing Work - Develops specific goals and plans to prioritize, organize, and accomplish work.
• Making Decisions and Solving Problems - Analyzes information and evaluates results to problem solve by choosing the best solution.
• Medical Knowledge - Must possess the abilities and techniques needed to treat human injuries, diseases, and deformities within one\'s scope of practice. This includes symptoms, treatment alternatives, drug properties and interactions and preventive health-care measures.
• Communicating with Supervisors, Peers, or Subordinates - Disseminates appropriate information to supervisors, co-workers, and others by telephone, in written form, email or in person.
• Public Safety and Security - Must possess knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property and institutions. Must possess knowledge of OSHA regulations and internal protocols in the event of a disaster or threat. Maintains confidentiality in accordance with HIPPA regulations and EFM policies.
• Performing for or Working Directly with the Public - Demonstrates excellent interpersonal skills with patients either in person, by portal or via telephone.
• Establishing and Maintaining Interpersonal Relationships - Develops constructive and cooperative working relationships with others and maintains them over time.
• Developing and Building Teams - Encourages and builds mutual trust, respect, and cooperation among team members.
• Resolving Conflicts and Negotiating with Others - Handles complaints, settles disputes and resolves conflicts by negotiating with others.
• Accurately document/recording information - Timely and accurately enters, transcribes, records, stores and maintains information in written or electronic form.

Qualifications and Skills:

• Graduated from an accredited Nursing/Paramedic school
• Valid RN/LPN/Paramedic license and BLS certificate; ACLS Certification within 6 mos. of hire
• 2-5 years\xe2\x80\x99 experience in a Medical Setting
• Ability to communicate effectively, both orally and in writing
• Administer medications accordingly as directed by the provider
• Assess patient needs and document accurately
• Set priorities for nursing action in a sequence according to patient needs
• Communicate with the provider and other nurses and team members to ensure the patients well being
• Teach patient appropriate health information and share written informational material
• Maintain a clean, neat, and safe work environment for patient and staff according to policy and procedures
• Participate in economical utilization of supplies
• Ensure equipment is maintained in a safe and clean manner
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of EFM Urgent Care.

Physical requirements:

• Required to work evening and weekend shifts
• The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
• The employee is occasionally required to sit and stoop, kneel, or crouch.
• Must be able to withstand physical and emotional stress.
• This job requires standing or walking 60% of the time; sitting 30%; and lifting up to 35 lbs 10% of the time.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee but a good faith effort to outline a general idea.

Our culture and values are every employee\xe2\x80\x99s responsibility: The needs of our patient come first S.P.I.R.I.T

• Stewardship
• Patient & Population Focused Health Care
• Integrity
• Respect
• Innovation
• Teamwork

Evergreen Family Medicine, PC