Job Description

Join Generations Bank as a Full Time Universal Banker and be part of a community-centric team dedicated to delivering exceptional customer service. This onsite role offers a dynamic environment where you can leverage your detail-orientation skills to meet the diverse financial needs of our customers. You will build lasting relationships while actively engaging with clients, helping them navigate their banking requirements with confidence. At Generations Bank, we prioritize communication and accountability, fostering a collaborative atmosphere that empowers our employees to succeed.


Enjoy the opportunity to directly impact the lives of community members and contribute to local economic growth through personalized banking solutions. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and Paid maternity/paternity leave. Embrace the chance to grow professionally while supporting our mission to serve the community with integrity and dedication. Apply today to elevate your career with us!

WHAT WOULD YOU DO AS A UNIVERSAL BANKER?

As a new Universal Banker in Bentonville, AR, you will immerse yourself in daily activities focused on delivering outstanding customer service. Your responsibilities will include welcoming customers, processing transactions, and addressing inquiries with a community-centric approach. You will be expected to exhibit detail-orientation in handling account maintenance, and financial product recommendations tailored to individual needs.


Your schedule will typically be Monday through Friday, 7:45 AM to 5:30 PM, allowing for a balanced work-life experience. You will be based in Bentonville and will serve as a "floater" to other Northwest Arkansas branch locations. You will collaborate closely with team members, participating in regular training sessions to enhance your skills in communication and customer engagement. Each day offers the opportunity to cultivate relationships with clients, ensuring their banking experience is seamless and personalized.


Additionally, you will receive guidance in adhering to policies and maintaining accountability in all transactions.

WOULD YOU BE A GREAT UNIVERSAL BANKER?

To thrive as a Universal Banker at Generations Bank, several key skills are essential. A strong attention to detail is crucial for accurately processing transactions and managing cash handling responsibilities, ensuring that every customer interaction is handled with precision. Excellent communication skills will help you build rapport with clients and understand their needs effectively, fostering meaningful relationships that enhance the overall banking experience. Being customer service focused is vital, as you'll be expected to address inquiries and resolve issues with professionalism and efficiency.


Additionally, strong problem-solving abilities will allow you to navigate challenges and provide tailored solutions for customers effectively. Lastly, adaptability and a willingness to learn will serve you well in this dynamic role, as you will encounter diverse banking scenarios that require a proactive approach. With these skills, you will contribute to a culture of stewardship and accountability within our team.

WHAT MAKES GENERATIONS BANK DIFFERENT?

We prioritize a diverse and talented group of people who bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.


CORE VALUES:

Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional. Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential. Communication: We believe in proactively sharing ideas and information. Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.

WHAT ARE THE REQUIREMENTS?

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

What is required to apply

You'll need to have these to be considered for this role:

High school diploma or general education degree (GED). One or more years of customer service. Ability to perform the essential physical and mental demands listed in the attached "Full ."

NOTE: all Semifinalist candidates take a timed, math assessment test in a proctored setting to ensure the ability to solve basic math problems.

OUR TEAM NEEDS YOU!

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!