Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job at least 20% of time in each role. Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, Certified Nursing Assistant, and/or Monitor Technician. Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff. Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: observing cardiac monitors to identify abnormal heart rhythms; data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment. The specific job descriptions for Certified Nursing Assistant, Nursing Specialty Technician, Patient Care Technician, and Monitor Technician are to be referenced for the specific account abilities for those jobs. The % of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET. Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms. Performs general reception and clerical duties at the nurse's station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms. Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant/Monitor Tech: See job functions for specific job duties. Performs other duties as assigned.

Supervisory/Management Responsibility

This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

Education - Unit Secretary training program or on-the-job training. Completion of a nursing assistant, patient care tech or nursing fundamentals class preferred. Experience - No experience required.

In Lieu Of

In lieu of US training, will accept 6 months of clerical or healthcare related experience or completion of nursing fundamentals course.

Required Certifications, Registrations, Licenses

After hire, US/Monitor Techs are required to attend the formal arrhythmia training class and successfully complete the Prisma Health Arrhythmia exam with a minimum passing score within 2 attempts. Successful completion of the arrhythmia exam must be completed within 30 days of hire. Arrhythmia competencies must be maintained on an annual basis if selected into a monitor tech role.

Knowledge, Skills and Abilities

NA

Work Shift

Variable (United States of America)

Location

Greenville Memorial Med Campus

Facility

1008 Greenville Memorial Hospital

Department

10086111 Peds School Age-Adolescent
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