Operations team in our Farmington, CT, Denver, CO or Salem, VA offices. This job provides advanced technical services and administrative support for Intact Specialty Solutions\xe2\x80\x99 underwriters. Duties are performed in accordance with specific instructions and established work procedures.

Responsibilities:

1. Demonstrates working knowledge of work-tracking systems and procedures to populate new and renewal submission set ups.

2. Reviews insurance applications and translates the information as required by set guidelines or product determination for use by the underwriters. Includes detailed researching and analysis of financial and credit data.

3. Following operations workflows and direction from underwriting, effectively uses policy writing and workflow management systems to process submission transactions. Utilizes on-line resources to facilitate basic transaction processing.
Manages processing of transactions to meet or exceed business unit service level standards.

4. Responds to simple inquiries from customers regarding systems, methods, procedures, status of work and miscellaneous requests in a prompt and accurate manner.

5. Responsible for learning and understanding insurance coverages. Takes initiative to acquire additional insurance knowledge by enrolling in industry related courses and programs.

6. Assists with a variety of tasks within underwriting support and special projects as needed.

7. Responds to tasks, requests, and inquires in a professional and timely manner.

Requirements:

• Good verbal and written communication skills.
• Must be detail oriented, maintain a high level of accuracy, and provide follow-through on projects.
• Must be able to communicate effectively and professionally with company personnel and customers and exhibit technical competence and good judgment.
• Time management, flexibility to change, and ability to focus for long periods of time is required.
• Demonstrated proficiency with copier, phone, internet, and computer software including Microsoft Office suite and other data entry applications.

Education and Experience:

• High School diploma required, with demonstrated business experience.
• Some college is preferred.
• 1 - 3 years of insurance experience preferred

Job Number
2156BR
Division
Operations
Location
Farmington CT
Location(s)
Denver CO, Farmington CT, Salem VA
Country
United States
About Us
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that\xe2\x80\x99s aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.