Job Description

Job Summary

Join our dynamic team as a Twitter Specialist, where you'll be at the forefront of shaping real-time conversations and fostering vibrant online communities. In this role, you will manage and optimize the platform's content, engage with users, and ensure a safe, positive environment for millions of global users. Your energetic approach will help amplify our brand voice, drive user engagement, and support the continuous growth of our social media presence. This paid position offers an exciting opportunity to influence digital culture and connect people worldwide through innovative communication strategies.

Duties

Monitor and analyze trending topics, hashtags, and user interactions to identify opportunities for engagement and content optimization. Develop and implement strategies to increase user participation and platform activity across diverse demographics. Respond promptly to user inquiries, feedback, and reports of inappropriate content to maintain a respectful online environment. Collaborate with cross-functional teams to create compelling content that aligns with brand messaging and campaign goals. Utilize analytics tools to track performance metrics, generate insights, and refine social media tactics for maximum impact. Stay informed about emerging social media trends, platform updates, and best practices to keep the platform innovative and engaging. Enforce community guidelines by identifying violations and taking appropriate moderation actions in accordance with policies. Support crisis management efforts by providing timely updates and coordinating communication during high-profile events or issues.

Qualifications

Proven experience managing social media platforms, preferably in a fast-paced digital environment. Strong understanding of Twitter's features, algorithms, analytics tools, and community standards. Excellent written communication skills with the ability to craft clear, engaging messages tailored to diverse audiences. Ability to analyze data effectively, identify trends, and adapt strategies accordingly. Demonstrated ability to handle sensitive situations with professionalism and tact while maintaining a positive attitude. Familiarity with social media management tools such as Hootsuite, Sprout Social or similar platforms is preferred. Passion for digital culture, innovation in social media engagement, and fostering inclusive online communities.

Nice-to-Have Skills

Experience working in social media moderation or community management roles. Knowledge of current digital trends, memes, viral content creation techniques. Basic graphic design or video editing skills for creating engaging multimedia content. Join us if you're energized by connecting people through powerful storytelling on one of the world's most influential platforms! We're dedicated to supporting your growth as you help shape the future of digital communication--where every voice matters!
Job Type: Full-time

Pay: $22.59 - $27.20 per hour

Work Location: In person