Job Description

Description

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Title: Tutoring Services Specialist
Position Number: 0097551T
Hiring Unit: Academic Services - Dean's Office
Location: Leeward Community College
Date Posted: November 28, 2025
Closing Date: December 11, 2025; 11:59 PM, HST
Band: B
Salary: salary schedules and placement information
Additional Salary Info: PBB, minimum $5,434/month

Full Time/Part Time: Full-time
Month: 11-month

Temporary/Permanent: Temporary

Other Conditions: full-time, temporary to 07/31/26. To begin approximately 01/2026, pending availability of funds and actual staffing requirements.

Duties and Responsibilities

( Essential Functions) Coordinate and oversee daily operations of content (subject area) and writing tutoring, including peer-to-peer, embedded, in-person, and online tutoring, to support students in mastering course content.
Supervise tutor scheduling, approve timesheets, manage payroll processes, and monitor budgeting needs in collaboration with the Office Assistant. Monitor and manage Penjiapp tutoring scheduling system, Tutor.com online tutoring platform, etc. Supervise and support peer content and writing tutors. Promote tutoring services to the college. Respond to student and faculty inquiries regarding tutoring services. Maintain accurate tutor records and support tracking of center usage and service delivery. Collect, organize, and summarize usage and operations data for internal tracking and reporting. Communicate regularly with the Interim Learning Commons and Library Coordinator to share updates and seek input as needed. Collaborate with other Learning Commons faculty and staff to support overall Learning Commons operations. Perform other related duties as assigned.

Minimum Qualifications

Possession of a Bachelor's degree in Education, Humanities, or STEM-related fields, including English, Hawaiian Language or Studies, Computer Science, Creative Media, Business or related field and 3 years of progressively responsible professional experience with responsibilities for providing academic support or demonstrating leadership or coordination skills in a higher-education or tutoring environment (may include peer tutoring, lead-tutor responsibilities, mentoring or training tutors, supplemental instruction, classroom assistance, or comparable student-learning support); or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. Considerable working knowledge of principles, practices and techniques in the area of academic support as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with academic support. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. Demonstrated ability to operate a personal computer, apply word processing software. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. Demonstrated ability to communicate effectively with students, faculty, and staff. Proficiency using Microsoft Word, Excel, and PowerPoint or equivalent Google Suite applications (Docs, Sheets, and Slides).

Desirable Qualifications

Demonstrated experience coordinating or assisting with tutoring activities, initiatives, or communications between tutors, students, or staff in a higher-education or community-college setting. Demonstrated ability to mentor or train peer tutors or student employees in academic-support settings. Background in facilitating learning or providing academic support in one or more disciplines offered at the college. Strong organizational, communication, and interpersonal skills. Demonstrated ability to work with a diverse student population. Graduate-level study in Education, Humanities, or STEM-related fields, including English, Hawaiian Language or Studies, Computer Science, or Creative Media, Business, or other related disciplines emphasizing communication, organization, or academic support.

Application Submission:

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1. Cover letter explaining how you meet the minimum and desirable qualifications,

2. Resume,

3. Graduate and undergraduate transcript(s) showing the name of institution, degree conferred and coursework to date appropriate to the position (Copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire. Diplomas and copies will NOT be accepted). All degree(s) and/or credit(s) must be earned from regionally or nationally accredited postsecondary colleges and universities recognized by the U.S. Secretary of Education. Transcripts issued from an institution outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.)

NOTE: Transcripts must be attached to receive credit for degree(s).

Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. If multiple applications are received from the same candidate, only the last one will be reviewed. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable. Applications lacking transcripts will be reviewed on work experience equivalency to meet minimum qualifications (MQs). MQs must be met by the closing date of the advertisement. Please REDACT references to social security numbers and birthdate on submitted documents. All requested documents/information become the property of Leeward Community College and will not be returned.



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Inquiries:

Leeward Community College

Human Resources Office

808-455-0326

lcchr@hawaii.edu

EEO, Clery Act, ADA

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The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit:

https://www.hawaii.edu/offices/eeo/policies/

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.



In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at:

https://www.hawaii.edu/titleix/help/campus-security/

, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.



In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.



Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link:

https://www.hawaii.edu/offices/eeo/accommodation-request/